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Didi Hirsch Mental Health Services · 20 hours ago

Care Coordinator I

Los Angeles, CA

Full-time

Hybrid

Entry Level

$21.38/hr - $24.59/hr

2+ years exp

Didi Hirsch Mental Health Services is a national leader in mental health, crisis care, and substance use services. As a Care Coordinator I, you will provide comprehensive case management and support to individuals with mental illness and substance use issues, assisting them in accessing necessary services and promoting their recovery.

Health CareMedicalMental HealthNon ProfitWellness

Responsibilities

Assists clients to locate, access and utilize a full range of health care services, community support groups and resources; establish and maintain housing; access mental and medical care, rehabilitation programs and drug/alcohol services; increase social contacts and engage in constructive activities

Assesses clients’ needs and functioning, presents cases in treatment team meetings and monitors progress as needed

Acts as client advocate interfacing with housing and support agencies including property owners, support groups, Social Security, Medicare/Medi-Cal, etc

Develops and maintains rapport and cooperative relationships with community agencies for the benefit of the clients

Provides individual/group supportive counseling and psycho-education to assist clients in coping with mental illness and/or substance use, promote recovery and develop self-sufficiency

Provides crisis intervention and facilitates conflict resolution among the program clients as needed; assists clients in problem-solving life situations

Interfaces with clinical and medical staff in coordinating client care

Meets Agency client service expectations

Monitors and maintains documentation of client services; ensures compliance with Agency, county, state and federal policies and procedures, standards and guidelines

Develops and maintains clinical skills through seminars, workshops, or other forms of continuing education/training related to individuals with a history of mental illness and/or substance use disorders

Attends and participates in Agency and program/team meetings, individual/group supervision, and related community Agency meetings as required/requested

Provides social rehabilitation services to clients and their families individually and/or group setting

Conducts outreach services to generate client referrals

Participates in community resource and/or health fairs

Qualification

Registered Alcohol & Drug counselorCrisis interventionCase managementHIPAAMicrosoft Office SuiteBilingual SpanishAdvocacy skillsCommunication skillsTeam collaborationAdaptability

Required

A minimum of two (2) years of related experience or a bachelor's degree is required

Registered Alcohol & Drug counselor (RADT) or ability to obtain certification within 90 days upon hiring through CCAPP. Maintain renewal requirements annually

Previous experience working in a social service/mental health environment, preferably with mental health and/or substance use clients

Current knowledge of all job specific skills including crisis intervention and multicultural and socio-economic issues, and documentation standards

Knowledge of Agency policies and procedures, HIPAA, policies and documentation guidelines, and county, state and federal regulations relating to service programs for individuals and families with a history of mental illness and/or substance use

Knowledgeable about and actively supports integrated mental health, physical health and substance use treatment for improving care for the whole person

Basic advocacy skills to include a holistic approach to integrated health care and case management

Skills to present ideas, information, and viewpoints clearly, both verbally and in writing

Able to efficiently use the personal computer to include Microsoft Office Suite and Electronic Health Record

Ability to travel in the community and/or between agency sites to provide services in a variety of settings, including outpatient and field based locations (home, school, etc.)

Ability to utilize data, outcomes, experience and judgment to make effective business and therapeutic decisions

Demonstrate commitment to team objectives and Didi Hirsch mission

Adapt to changing needs by acquiring new skills and knowledge

Ability to transport clients using personal or Agency vehicle and/or public transportation

Current California driver's license, car insurance, and a driving record acceptable to the Agency's insurance carrier. Must have a drivers license for 2 years