Pinnacle Live · 1 month ago
Senior Event Services Technician - Audio Visual, Event Technology
Miami Beach, FL
Full-time
Onsite
Mid, Senior Level
2+ years expPinnacle Live is a premium, in-house AV partner that elevates live event expectations. The Senior Event Services Technician is responsible for assisting with floor operations, including setup and operation of technology solutions, while delivering exceptional customer service to guests and clients.
Event ManagementEventsVideo Conferencing
Responsibilities
Ensure all event sets and strikes are completed according to Company SOPs
Operate intermediate technology solutions and troubleshoot if issues arise
Act as leader and mentor to other technicians and team members
Greet guests/clients before event and provide clear instructions on how to operate equipment
Provide continued communication with client to ensure success of all events
Follows through on all client requests
Look for opportunities to enhance client’s event
Maintain accurate client event information within the Company’s business systems
Review daily invoices with client and obtain client’s signature on invoice(s)
Comply with all Company security and safety measures and is constantly aware of the property inventory and location of equipment and ensures inventory is secure from theft and /or damage
Ensure all inventory is in good working order and rental condition
Ensure any lost stolen or damaged equipment is immediately reported to management
Ensure inventory is secure from theft and/or damage
Make sure all Company occupied areas are clean, organized, and up to Company standards
Continually work toward enhancing and improving technical skills to include audio, video/data, staging and computer operation and networking
Comply with all Company policies and procedures
Other duties as assigned
Qualification
Required
High School Graduate or equivalent
Minimum of two (2) years' experience in the audio visual and/or hospitality industry
Computer proficiency (hardware, software and networking)
Strong technical aptitude
Good working knowledge of computer hardware and software
Planning ability; able to plan prioritize
Strong interpersonal skills
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Strong team player orientation
Commitment to best-in-class customer service for internal and external stakeholders
Professional appearance
Benefits
Generous time off with PTO, holidays and sick/personal days
401k with a contribution match
Insurances; health, vision, dental and more
Company
Pinnacle Live
Pinnacle Live is a premium in-house AV partner that delivers bespoke AV solutions for in-person, virtual, and hybrid meetings and events.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Colin Burke
Sr. Vice President of Sales and Strategic Partnerships
Mike Szymanski
Senior Director of Hotel Partnerships
Recent News
2025-04-21
2025-04-15
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