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Chase · 1 month ago

Technology Media & Telecoms Relationship Manager - Payments - Vice President

8181 Communications Pkwy Bldg A, Plano, TX, 75024, US

Full-time

Onsite

Senior Level, Lead/Staff

$142K/yr - $200K/yr

8+ years exp

Chase is a leading financial services firm, and they are seeking a Vice President for the Technology Media & Telecoms Relationship Manager role within their Merchant Services team. The successful candidate will manage a portfolio of global corporate clients, driving client satisfaction and profitability through strategic relationship management and collaboration with internal teams.

BankingFinancial Services

Responsibilities

Achieve firm-wide business objectives, including the annual revenue plan at target margins; by maintaining and growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction

Execute sales/support strategies in conjunction with other lines of business; including, but not limited to the Commercial Bank, Corporate Client Bank, JPMorgan Payments Treasury Services, FX and Card Services to optimize product and service delivery

Act as a principal point of contact to internal partners, and as the primary contact for the client relationship on behalf of Merchant Services

Establish and maintain strong internal partnerships with respective JPMorganChase coverage teams through on-going collaboration and communication

Implement and support ongoing client strategy and co-coordinating cross-sell opportunities with other parts of JPMorgan Payments, Treasury Services

Understand client needs by applying a strategic, consultative selling approach to cultivate payments optimization strategies and develop appropriate product solution recommendations

Prepare and deliver quarterly business reviews and analysis on strategic client relationship, as well as provide compelling financial and market analysis to support proposals to expand business

Participate in external industry conferences to ensure market visibility for the JPMorgan franchise within the identified market segment

Qualification

Strategic relationship managementBusiness developmentContract negotiationFortune 500 clientsSenior sales managementC-suite stakeholder engagementTechnology related experienceCollaboration across teamsMaster’s in Business AdministrationPayments industry expertiseCertified Payments Fraud prevention professionalPresentation skillsVerbal communicationWritten communication

Required

8 + years of experience in strategic relationship management and/or business development in the Payments industry

Contract negotiation experience

Senior sales and account executive management experience

Experience managing complex clients

Demonstrated ability to grow and expand relationships with Fortune 500 caliber clients

Experience and comfort level working with C-suite level client stakeholders

Demonstrated track record of collaboration across multi-faceted financial institutions or similar institutions, especially with relationship bankers, product, service and operations partners

Demonstrated ability to work across internal teams and external clients

Strong presentation skills

Exceptional verbal and written communication skills

Travel Required

Preferred

Technology related experience

Master's in Business Administration

Expertise in specialized industries such as with other financial institutions, fintech, billers, major and specialty retail and vertical knowledge within the payments industry

Certified Payments Fraud prevention professional (CPFPP)