TEECOM · 1 month ago
Principal, Client Relations - Healthcare
United States
Full-time
Remote
Lead/Staff
$200K/yr - $600K/yr
15+ years expTEECOM is a consulting engineering firm that specializes in making technology work in buildings. The Principal, Client Relations - Healthcare plays a critical role in growing the firm's footprint in the Healthcare market by leveraging client relationships and driving business development activities.
ConsultingInformation Technology
No H1B
Responsibilities
Identify opportunities through relationships and networking that have or will position the firm for future work, as well as providing an excellent client experience that results in net new and repeat work
Demonstrate that they CARE about clients and fellow team members, add VALUE, and earn and build TRUST
Ask for client feedback routinely and document and share the feedback with our team members
Contribute and participate in strategic leadership meetings and conversations through our semi-monthly leadership meetings and quarterly planning meetings that lead to market outperformance and growth
Provide indirect mentorship to anyone who asks questions or needs guidance
Directly influence decisions and help guide decisions in TEECOM’s favor
Set an example for the team by aligning your actions with your words
Become a trusted advisor to clients, team members, and industry partners, leading to positive and constructive growth
Build and document a pipeline of opportunities through client relationship development, research, and collaboration with our Market Intel team
Lead business development activities and direct specific project pursuit efforts within the Healthcare market vertical
Work with the Director of Global Business Development to inform and develop an annual client relations and sales plan for your target market and accounts that supports and is consistent with TEECOM’s growth goals
Gather intelligence and open doors to new direct owner clients, architects, engineers, and other channel partners
Support the (TBD) market vertical project delivery team in developing relationships and visibility into new client’s pipeline
Develop past and current client relationships to expand our range of services and build a pipeline of future opportunities
Participate in industry-related functions to increase visibility and identify and connect with clients, channel partners, and other synergistic connections
Collect and organize the information required to give TEECOM a competitive advantage when competing with other firms for project awards
Source referrals from existing clients
Prepare intelligence maps for client organizations, identifying decision-makers and existing vendor preferences
Provide weekly updates to leadership on client relationship efforts, leads, and prospective project status through our CRM tools and processes
Listen to key business requirements and map TEECOM solutions to needs expressed
Travel (30-40%) to meet with clients, attend industry events, and participate in in-person engagements to foster relationships and drive business growth
Qualification
Required
Bachelor's degree required
Fifteen years experience in a sales role with proven track record of exceeding sales goals
Experience and established network within the Architecture/Engineering/Construction (AEC) industry
Passion for relationship building, technology, and the construction industry
Knowledge of professional services procurement process from RFPs/RFQs, Proposals, and bidding to award
Excellent verbal and written communication skills
Results-driven and highly ethical in practice
Methodical, tenacious, personable, and comfortable prospecting and asking for the business
Outstanding networking and people skills, both in person and online
Highly autonomous, proactive, and able to manage multiple accounts and pursuits simultaneously
Ability to work as a team and positively contribute to TEECOM culture
Deep understanding of technologies services (ICT, AV, SEC, Network, Acoustic), the AEC industry, and the implementation of technology services solutions
Familiar with technology systems within ICT, telecom infrastructure, cabling, audiovisual, security, acoustics, and wired and wireless networks
Understanding the Architecture, Engineering, and Construction (AEC) industry and the complexity of building large facilities within multiple market verticals
Solution Selling: Express and sell complex solutions to the highest level of executives
Problem Solving: Approach problems logically to create a workable solution
Networking and People Skills: Ability to identify and connect with decision-makers across organizations from middle/upper management to the C-suite
Client Experience: Facilitate an impactful and positive client journey experience by focusing on all client interactions
Communication: Conduct business communications in a practical, professional, and concise manner, both verbally and in written formats
Documentation: Accurately and concisely capture discussions in the form of meeting notes, decisions, and action items
Organization: Keep track of multiple projects and client and team member requests, often on a last-minute basis
Teamwork: Work as a functional team member and successfully work with other teams and business functions to achieve positive results
Strategy: Align the team's goals with the organization's goals
Emotional Intelligence: Nurture, mentor, and collaborate with staff who work in a deadline-driven environment
Process Oriented: Follow processes, continually seek to make processes more efficient
Software: Use applications effectively and efficiently (GitHub, G-Suite, Slack, etc.) to communicate and deliver work products
Preferred
Experience within the Healthcare market vertical is highly preferred
Bachelor's degree preferred majors: Business Administration, Marketing, Sales, or Engineering
Benefits
Medical, dental, and vision insurance for employees and their dependents
Basic and voluntary life insurance
Short-term and long-term disability coverage
A 401(k) plan with profit-sharing contributions
Paid parental leave
Lifestyle and legal benefits
Pet benefits
Performance-based bonuses
Flexible time off
Nine scheduled paid holidays
Company
TEECOM
TEECOM is a global technology design, engineering, project management, and R&D firm headquartered in California.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
David Marks
CEO
Todd Mazurkiewicz, CPA
Chief Financial Officer
Company data provided by crunchbase