SGS · 1 month ago
Supervisor, Field Operations Minerals
510 Copeland Dr, Hampton, VA 23661, USA
Full-time
Onsite
Mid, Senior Level
3+ years expSGS is the world's leading testing, inspection and certification company. The Supervisor, Field Operations Minerals coordinates and supervises production, distribution and marketing operations in the US Minerals Field Operations location, leading a team of Technicians and ensuring compliance with health, safety and environmental policies.
OutsourcingSkill AssessmentTest and Measurement
Responsibilities
Leads the team of Field Services Technicians: schedules daily work, trains employees; planes, assigns, and directs work, approves time in MyTime
Serves as a first and primary line of contact with the customers in the field and the Branch Managers and Operations Managers
Addresses customers’ complaints and resolves issues
Provides technical advice and support to the Field Technicians
Assists staff to carry out and complete tasks according to established work procedures
Trains, motivates, provides guidance and monitors daily work of the team
Schedules personnel as needed to ensure that all samples are properly sampled, received, identified, prepared, and analyzed in a timely manner, according to established work procedures
Ensures accurate time reporting for all direct reports in Kronos
Conducts regular employees’ meetings to inform staff on policies, procedures and performance issues, share knowledge for development and improvement
Works in partnership with other Technicians to solve client problems to ensure quality and customer satisfaction standards are met
Ensures each Field Technician has sufficient information, resources and materials to do their job safely
Ensures daily housekeeping activities are performed on a daily basis, and areas are clean
Accountable for routine and non-routine equipment maintenance
Ensures all subordinate employees use equipment according to Safety policies and standards
Provides feedback to superiors or staff to improve service delivery
Makes recommendations on work practices and continuous improvement
Performs work of Senior Field Operations Technician
May also have Preparation or Laboratory responsibilities, as required by business needs
Adheres to internal standards, policies and procedures
Performs other duties as assigned
Supervises a group of Field Services Technicians
Makes day-to-day decisions within group
Has some authority for personnel actions (scheduling work hours, training, and coaching)
Qualification
Required
Associate degree
3+ years working in Industrial or Laboratory or Field settings
1+ years of supervisory experience
OR equivalent combination of education and experience
Valid and Current Driver's license may be required if the role requires driving a company vehicle
May be required to obtain a TWIC (Transportation Worker Identification Card)
May be required to obtain a 24-hour surface MSHA certificate as job demands
Preferred
Bachelor's degree in Science, Engineering, or Related field
5+ years working in industrial or Laboratory or Field setting with experience following strict safety standards, including 1+ years of supervisory experience
Company
SGS
SGS is the inspection, verification, testing and certification company.
10001+ employees
H1B Sponsorship
SGS has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (9)
2023 (13)
2022 (15)
2021 (18)
2020 (19)
Funding
Current Stage
Public CompanyTotal Funding
unknown2023-04-12IPO
Leadership Team
David Schramm
Operations Manager
Janet Vergis
Board Director
Recent News
2026-01-07
Company data provided by crunchbase