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HID · 2 weeks ago

Technical Product Manager - Mercury Controllers

United States

Full-time

Remote

Senior Level

$140K/yr - $155K/yr

5+ years exp

HID is a high-tech software company that powers trusted identities globally. The Technical Product Manager for Mercury Controllers will play a vital role in understanding market needs and ensuring the product delivers value, while collaborating with various stakeholders to optimize product performance and guide improvements.

GovernmentInformation ServicesSecurity

H1B Sponsor Likely

Responsibilities

Gathering insights from the field by conducting installer studies and competitive research

Identifying market and product opportunities – defining key initiatives, requirements & GTM

Delivering clear and actionable product requirements and contribute to the Mercury roadmap

Working with Mercury hardware daily – optimizing the Mercury requirements and solution

Contributing to business case and go-to-market planning for new solutions

Effectively managing customer requirements and expectations

Monitoring new product performance metrics and user feedback – guiding improvements post launch

Acting as the primary point of contact for the development team regarding technical questions and challenges during the development cycle, proactively identifying and mitigating technical risk

Creating and maintaining technical product documentation, marketing materials and sales collateral

Ensuring all internal and external documentation repositories are current

Planning and documenting product lifecycle policies and customer communications

Qualification

Physical access controlLow voltage electronicsTechnical product managementAPIsSoftware developmentAgile methodologiesCompetitive analysisTechnical specificationsSoftware development processesCommunication skills

Required

Bachelor's degree and 5+ years' experience in a similar role

Strong background in low voltage electronics – you are a hardware geek at heart!

Strong background in physical access control (PACS) and/or intrusion detection (IDS)

Product evaluation and/or competitive analysis

Ability to read and interpret technical specifications, RFIs, journals and standards

Present ideas and projects effectively before groups of individuals – from leadership to devs

Experience in-or-around product management

Deep understanding of software dev processes, system architecture, data structures & web technologies

Strong technical product management background

Knowledge of the Mercury product portfolio

Background in APIs and software development

Experience with Agile development methodologies (Scrum) & tools (Jira)

Benefits

Competitive salary and rewards package

Competitive benefits and annual leave offering, allowing for work-life balance

A vibrant, welcoming & inclusive culture

Extensive career development opportunities and resources to maximize your potential

Company

HID

Glassdoor3.7

HID powers the trusted identities of the world's people, places and things.

Founded in 1991

Irvine, California, USA

1001-5000 employees

http://www.hidglobal.com

H1B Sponsorship

HID has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (17)

2024 (6)

2023 (9)

2022 (25)

2021 (19)

2020 (7)