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Mother's Market & Kitchen · 1 month ago

Grocery/ Refrigeration Manager

Anaheim Hills, California

Full-time

Onsite

Mid Level

$20/hr - $27/hr

Mother's Market & Kitchen is a mission-driven company that values wellness, sustainability, and outstanding customer service. As the Grocery/ Refrigeration Manager, you'll lead the day-to-day performance of the grocery and refrigeration departments, driving sales and ensuring a safe and inviting environment while overseeing scheduling, team management, and vendor relations.

Food and BeverageGroceryRetail

Responsibilities

Oversee daily department operations, scheduling, productivity, merchandising, and profit goals

Manage staffing: recruit, train, evaluate, promote, and, when necessary, oversee terminations

Ensure merchandising standards: optimal product placement, rotation, and cleanliness

Monitor store appearance, safety, and adherence to all operational procedures

Collaborate on weekly ad planning and promotional strategies

Develop and implement marketing tactics to educate customers on your products

Source products both directly and via distributors to enhance variety

Track and grow customer purchase rates through product knowledge and outreach

Maintain accurate product handling: managing invoices, deliveries, shrink (expired/damaged goods), and logging data promptly

Support inventory for refrigeration/grocery and ensure compliance with food safety and quality protocols

Deliver exceptional customer service and proactively address feedback

Build strong working relationships with wholesalers, vendors, and internal teams

Stay informed on industry trends, read trade publications and analyze competitors

Lead regular departmental meetings and attend broader leadership training

Perform physically demanding work: lift/carry products (singles and case boxes up to 100+ times/day), push/pull carts and dollies, work in walk-ins and freezers, stand for long periods, climb ladders, bend, squat, and reach overhead

Work flexibly (inside/outside) under cold or wet conditions; protective gear provided

Qualification

Grocery/refrigeration experienceLeadership skillsOrganizational abilityAnalytical mindsetCustomer serviceCompliance commitmentCommunication skillsTeamwork