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Heartspring · 1 month ago

Clinic Office Manager

WICHITA,KS,US

Full-time

Onsite

Mid, Senior Level

3+ years exp

Heartspring is a company driven by values such as excellence and integrity. The Clinic Office Manager is responsible for overseeing the operations of the outpatient clinic's front desk and scheduling team, ensuring high standards of client care and operational efficiency.

EducationHealth CareMedicalNon Profit

H1B Sponsor Likely

Responsibilities

Manage the day-to-day operations of the front desk and scheduling team, including workflow coordination, check-in processes, client intake and onboarding

Monitor clinical schedule efficiency, track client attendance rates, and ensure accurate scheduling

Maintain adequate supplies, equipment, and facility readiness for optimal clinic operations

Provide administrative support to the IDT & ABA Clinical Director and VP of Clinical Operations as needed

Serve as a liaison between clients, families, and providers to ensure clear communication and a positive experience

Support families in navigating services and assist with onboarding to promote smooth transitions into care

Contribute to data-driven improvements by identifying operational challenges and recommending solutions

Assist leadership in implementing new initiatives that enhance scheduling, intake processes, and overall service delivery

Coordinate with clinical teams and other departments to ensure seamless service delivery

Facilitate communication between administrative staff and providers to support positive client outcomes

Track and report key operational metrics such as attendance rates, scheduling efficiency, and client onboarding timelines

Ensure data accuracy and integrity in scheduling systems

Provide reporting and insights to leadership to support decision-making

Assist in maintaining compliance with federal, state, and local regulations

Support risk management activities and help monitor safety policies and accreditation standards

Supervise front desk and scheduling staff, providing guidance, feedback, and support to foster a positive work environment

Promote teamwork, uphold company policies, and encourage professional growth among team members

Adhere to company policies and code of conduct, maintain confidentiality, and escalate concerns appropriately

Perform other duties as assigned to support clinic operations

Qualification

EMR/EHR systemsLeadershipHealth Care AdministrationBilingual in SpanishData ManagementClient-Centered CareComplianceRisk ManagementPeople Management

Required

Associate's degree in business, Accounting, Health Care Administration or similar specialty required

3+ years of experience with EMR/EHR systems (preferably Raintree)

3+ years in a leadership role

Preferred

Bachelor's degree in business administration with an emphasis in Health Care Administration or similar specialty preferred

Bilingual in Spanish and English preferred

Company

Heartspring

Heartspring is a non-profit organization that offers residential day school, occupational therapy, behavioral health and autism services.

Founded in 1934

Wichita, Kansas, USA

201-500 employees

https://www.heartspring.org/

H1B Sponsorship

Heartspring has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)