Head of Design jobs in United States
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Franki · 1 month ago

Head of Design

positionUnited States
timeFull-time
remoteRemote
seniorityDirector/Executive
date7+ years exp

Franki is an innovative app that helps users discover restaurants and earn rewards. The Head of Design will lead the design vision and team, ensuring a cohesive product experience across mobile and web platforms.

AppsBusiness DevelopmentFood and BeverageInformation TechnologyMobile AppsSocial NetworkVideo

Responsibilities

Build and mentor a high-performing design team spanning product design, visual design, and research
Establish repeatable design processes that support rapid iteration
Partner cross-functionally with Product & Engineering to shape roadmaps and define design requirements
Build a culture of craft, critique, feedback, and collaboration
Lead UX across our consumer app and business portal
Improve activation, first purchase conversion, and repeat purchase behavior
Conduct user research, usability tests, and data-informed discovery
Translate qualitative + quantitative insights into clear design direction
Own the design system that powers Franki across mobile and web
Drive consistency in components, interaction patterns, and UI standards
Partner with Brand to align product visuals with our identity
Ensure best practices around accessibility, responsiveness, and performance
Lead design for the expansion of our web platform experience
Translate mobile-first patterns into scalable, performant web frameworks
Support partner integrations and cross-platform behaviors
Ensure coherence across consumer, business, creator, and partner surfaces
Oversee UX for the Business Portal, Franki+ onboarding, analytics dashboards, and promotional tools
Design intuitive tools for managing cashback, budgets, insights, and promotions
Lead design for creator posting flows, templates, and content tools that increase quality and volume
Simplify complex data into actionable, human-friendly interfaces

Qualification

Product design experienceMobile UXDesign systemsVisual design craftUser researchData-informed decision makingPrototypingTeam leadershipCollaborationFast-paced environment

Required

7–12 years of product design experience, including 3+ years leading or managing design teams
Proven experience designing and shipping consumer mobile apps at scale
Mastery of mobile UX, IA, interaction design, and user research
Experience building and maintaining design systems
Excellence in visual design craft and prototyping
Ability to drive 0→1 product work and iterate quickly

Preferred

Experience with social, content, marketplace, rewards, or fintech experiences (a plus)
Comfort working with engineering and data science partners
A portfolio demonstrating deep craft, systems thinking, and shipped products

Benefits

100% covered healthcare, dental, and vision for employees.
Remote-first across the U.S., primarily PST; travel for quarterly team meetups.
PTO: 15 days per year + company-wide winter break (Dec 25–31) + 11 public holidays.
100% employer-paid medical, dental, and vision.
401(k)
Laptop + role-specific tech setup.
$40 home office allowance.

Company

Franki

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Franki is the most rewarding way to find rewarding experiences.
dateFounded in 2018
location
Long Beach, California, USA
people-size11-50 employees
web-link
https://befranki.com

Funding

Current Stage
Early Stage

Leadership Team

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Eugene Varricchio
Chief Executive Officer / Executive Director
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