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Jiffy.com · 3 hours ago

Account Executive / B2B Partnerships Manager

Irvine, CA

Full-time

Onsite

Mid Level

$85K/yr - $85K/yr

3+ years exp

Jiffy.com is a company focused on providing exceptional customer service and fast delivery in the custom apparel industry. As a B2B Partnerships Manager, you will be responsible for building and managing relationships with high-value customers, driving growth through outbound strategies, and ensuring customer satisfaction by resolving issues and monitoring partnership performance.

ApparelE-CommerceFashionPrinting

Comp. & Benefits

Responsibilities

Drive outbound campaigns that source net new mid-market customers to Jiffy's pipeline

Serve as a white glove service to these customers: build orders for them, map out business growth plans, and help with connection to Jiffy design services

Liaise with your book of business as a point of contact for any logistical or claims-related issues. Work cross-functionally with operations and customer service teams to resolve any of these issues for our top customers

Prioritize inbound opportunities - the hottest leads to drive immediate revenue and profit impact. Depending on scale, craft together unique operational fulfillment solutions to close the deal

Negotiate complex partnership agreements with larger promotional product distributors and ensure that all terms are met by both parties

Monitor, analyze, and report on the performance of your partnerships - including the tracking of key metrics and performance indicators to identify areas of opportunity and areas for improvement

Leverage AI to identify learnings from your conversations with customers. Identify product opportunities, areas of need, or offers that we should focus on as part of our roadmap

Qualification

B2B relationship managementPipeline buildingNegotiation skillsDTC e-commerce knowledgeData analysisOutbound sales toolsCRM proficiencyExceptional communicationSelf-starter mentality

Required

Bachelor's degree

3+ years of direct experience building pipelines and managing relationships with high volume SMB or Mid-Market accounts

Proven track record of scaling pipeline and surpassing set targets

Strong understanding of the DTC e-commerce industry and the customer types that make up that category

Exceptional communication and negotiation skills (experience engaging C-level executives a plus)

An ambitious self starter that can take a vague overview, set firm strategy, and deliver results

Confident living in the data - can work through large datasets, segment customer types, and identify signals that lead to stronger campaign performance

Experience with Apollo, Hunter, or other outbounding sales tools

Power user in Hubspot or similar CRMs

Preferred

Experience working in a rapid-scale startup selling CPG or DTC e-commerce product into B2B avenues

Experience in the promotional product distributor category - with a core understanding of scaled enterprise relationships and the delivery of high quality products to match that standard