Administrative and Academic Services Specialist jobs in United States
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Montana State University - Office of Student Engagement · 1 month ago

Administrative and Academic Services Specialist

Montana State University - Office of Student Engagement is dedicated to excellence in academics, research, and engagement. The Administrative and Academic Services Specialist will collaborate closely with the Department Head and Business Operations Manager to manage departmental operations, coordinate programs, and support events, ensuring the success of the academic community.

Events Services
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Responsibilities

Assists with property management support regarding department offices, common spaces, classrooms, conference rooms, and research laboratories
Maintains online directory of graduate students
Publishes updates on social media accounts
Orders office supplies and other supplies as needed
Schedules conference rooms in the Plant Biosciences Building
Plans events, conferences, and lectures, including securing facilities, preparing schedules, promoting events, and, where appropriate, arranging meals, lodging, and transportation. This may include participating in events as on-site staff
Assists with initial departmental orientation for new undergraduate students with Advising Commons
Work with COA Advising Commons to support first-year students as they transition to departmental faculty after their first year
Works with faculty instructors to facilitate undergraduate curricula (e.g., classroom scheduling, textbook requisitions, advising evaluations, and instructor course evaluation processes)
Assists undergraduate students in navigating university and departmental academic policies and procedures, rules, and requirements
Acts as contact for hiring and payroll processing for student and short-term employees
Coordinates prospective student campus and classroom visits
Serves as department liaison with the College of Agriculture Advising Center and Advising Commons
Contributes to undergraduate recruiting and retention efforts in the department
Ensures compliance with departmental and university policies and procedures in coordination with the Graduate School, Registrar’s Office, and the Office of International Programs
Appoints graduate students in coordination with the Graduate School, the Business Operations Manager, and the Fiscal Operations Manager
Responds to general graduate program inquiries in person, over the phone, and through email
Assists students with Graduate School forms including those for thesis defense, and graduation
Contributes to graduate recruiting and retention efforts in the department
Works with undergraduate and graduate curriculum committees and faculty to update the catalog, schedule classes, and submit curriculum assessments
Maintains academic-related web pages, departmental brochures, and student resources
Researches and prepares data on academic and enrollment trends, teaching load reports, and alumni data for department head

Qualification

Administrative managementCustomer serviceEvent planningMicrosoft OfficeRecord keepingWritten communicationVerbal communicationProblem solvingTeamworkAdaptability

Required

Administrative/office management experience, or an equivalent combination of relevant education and experience
Demonstrated excellent customer service skills
Demonstrated competence organizing and prioritizing multiple work assignments, meeting deadlines, and exercising adaptability to changing priorities and handling multiple responsibilities while maintaining a positive, effective, and professional approach
Demonstrated competence maintaining records with a high degree of accuracy and close attention to detail
Demonstrated skill using personal computers and various software such as word processing, spreadsheets, email and internet (programs including Microsoft Word, Office, PowerPoint, Outlook)

Preferred

Knowledge of MSU procedures and policies or previous experience working in an academic department in a higher education setting
A Bachelor's or Associate's Degree or progressively responsible administrative/office management experience, or an equivalent combination of relevant education and experience

Company

Montana State University - Office of Student Engagement

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The Office of Student Engagement (OSE) provides and facilitates student engagement opportunities for MSU students through a variety of programs, events, services, and activities on the Bozeman campus.

Funding

Current Stage
Early Stage
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