Fullpath · 1 month ago
Enterprise Customer Success Manager
United States
Full-time
Remote
Mid Level
$80K/yr - $88K/yrFullpath is an AI-first tech company in the automotive space, focused on creating groundbreaking technologies to help dealers succeed. They are seeking an Enterprise Customer Success Manager to build client relationships, drive product adoption, and ensure customer satisfaction in a data-driven environment.
AutomotiveSoftware
No H1B
Responsibilities
Building the front-line relationship for our customers (dealerships) and liaising with external and internal stakeholders as needed
Executing a framework to communicate ROI proactively - identifying risks and minimize churn
Analyzing our customers' performance based on data and working with the customers to optimize success
Influencing our customers' future lifetime value through high product adoption, satisfaction, and overall customers' health
Collaborating with cross-functional teams to develop plans that meet the needs of our customers and optimizing revenue opportunities
Understanding our customers’ business models and industries to best position adaptive insights to support their business goals
Qualification
Required
Must have experience working with Enterprise-level Automotive customers such as large dealer groups or OEMs
Experience in digital advertising with Google AdWords and Facebook Advertising
High level of competency working with data to drive business focus and decision-making
Ability to build and implement follow-up processes
Experience working with CRM systems
Independent problem-solving skills and adaptivity to change
Excellent verbal and written communication skills
Strong work ethic and high energy levels
Legal authorization to work in the United States without the need for employer sponsorship now or in the future
Ability to sit for extended periods and perform extensive computer work, both of which are key aspects of this role
Ability to perform job duties from a home office, when applicable, utilizing necessary technology and maintaining productivity
Regular, reliable attendance and punctuality are essential functions of the job to ensure consistent workflow and communication
Benefits
Medical
Dental
Vision
Disability
Life/AD&D
EAP
15 vacation days per year to start
80 hours of sick leave
12 paid holidays
Paid parental leave
401k
Company
Fullpath
Fullpath is automotive's leading CD(x)P.
Founded in 2015
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$57MKey Investors
Riverwood CapitalAlephPICO Venture Partners
2022-11-07Series C· $40M
2019-03-20Seed· $10M
2018-06-01Undisclosed· $5M
Leadership Team
Eliav Moshe
Co-Founder, Chief of Product
Yishai Goldstein
Chief Technology Officer
Recent News
2025-11-22
Company data provided by crunchbase