Senior Web & CRM Manager jobs in United States
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Monster Energy · 2 months ago

Senior Web & CRM Manager

Monster Energy is a bold and unconventional company that values risk-taking and innovation. They are seeking a Senior Web & CRM Manager to oversee the integration of CRM and web strategies aimed at driving consumer engagement, retention, and conversion across international markets. The role involves leading CRM program development, optimizing consumer websites, and collaborating with various teams to ensure a data-driven consumer journey.

EnergyFood and BeverageFood Processing

Responsibilities

Lead development and optimization of CRM programs (email, SMS, mobile). Ensure global consistency and local relevance in communication cadence, creative, and performance. Drive A/B testing, segmentation, and personalization strategies
Partner with CDP Manager and Analytics to define data flows, segmentation logic, and integrations between CRM and web platforms. Monitor KPIs tied to acquisition, retention, and lifetime value
Oversee strategy and roadmap for consumer websites, ensuring sites reflect global brand priorities and deliver seamless, localized UX. Collaborate with IT and Creative to prioritize enhancements, analytics tagging, and testing
Develop global documentation, process standards, and reporting frameworks for CRM and web operations. Ensure compliance with privacy laws and alignment with global marketing tech stack
Coach and mentor CRM and CDP teams, fostering innovation and collaboration. Partner cross-functionally with Brand, Media, and Analytics teams to align data-driven marketing strategies. Partners with Regional Marketing, IT, and Analytics to align tool stack, segmentation, and content strategies, and establishes operational roadmaps that enhance performance, and personalization

Qualification

CRM strategyWeb strategyData analysisA/B testingTeam leadershipCoachingCollaborationCommunication

Required

Bachelor's Degree in the field of Business, Marketing, Communications, or related field of study
More than 5 years of experience in CRM and Web strategy
Between 3-5 years of experience in leadership role managing a team

Benefits

Competitive total compensation

Company

Monster Energy

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Monster Energy is a beverage company.

Funding

Current Stage
Late Stage

Leadership Team

D
Dan McHugh
CMO
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Company data provided by crunchbase