Plainridge Park Casino · 13 hours ago
Marketing Administrator
Plainville, MA
Full-time
Onsite
Entry Level
$50K/yr - $50K/yr
2+ years expPlainridge Park Casino is part of PENN Entertainment, a leading provider of integrated entertainment and casino gaming experiences. They are seeking a Marketing Administrator responsible for fostering a fun environment, promoting positive community influence, and supporting marketing operations and promotions.
Gambling & Casinos
Hiring Manager
Natalie Lynn
Responsibilities
Responsible for fostering a fun environment
Responsible for being a gracious host to all guests and co-workers
Responsible for promoting a positive influence in the community and participating in company-sponsored events
Responsible for providing guidance and daily supervision to promotions staff/function in the Marketing department
Supports and administers operational goals and monitors achievements of performance and profit objectives
Adheres to scheduling and coordinates with manager any scheduling concerns, with attention to guest satisfaction
Develops, coordinates, and executes all retail promotions, direct mail promotions, and special events to target retail and database customers while supporting compliance to departmental budget
Reviews and approves all Elite Bonus Suite (EBS) and Micro Gaming Technologies (MGT/Everi) promotions
Drafts all Promotional Guidelines and Checklists
Supports the efforts and projects of the VP of Marketing and/or Director of Marketing as requested
Coordinates internal support related to each special event, promotion, or entertainment for all appropriate departments
Analyzes the effectiveness and success of promotions, special events, and entertainment and VIP parties
Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs
Ensures customer service standards are followed by all team members and addresses issues as they arise
Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management
Maintains strict confidentiality in all departmental and company matters
Consult with vendors to improve customer service and reduce problems in the environment
Meet department uniform, appearance, and grooming requirements
Keep work areas clean and free of safety hazards, debris, and litter
Must adhere to regulatory, department and company policies
Perform all job duties in a safe and responsible manner
Perform other job related and compatible duties as assigned
Qualification
Required
Associates Degree (A.A.) in marketing, finance, or related area; or equivalent experience of two years of administrative or special events/promotions experience required, preferably in Marketing
Must have excellent verbal, written, and interpersonal skills
Must have technical proficiency and knowledge in Microsoft Applications (Word, Excel, and Outlook)
Possess excellent oral and written communication skills; strong client interface and presentation skills preferred
Must have demonstrated ability to drive toward results
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner
Compliance with all regulatory, governmental, and safety requirements
Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment
Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in vary work areas such as confined spaces
Benefits
Wellness programs designed to support our team members' financial, physical, and mental well-being
Day-one medical coverage
401(k) matching
Annual performance bonus
Paid time off is earned according to the local policy and increases with the length of employment
Company
Plainridge Park Casino
Plainridge Park Casino offers a premiere slots, entertainment, and dining experience. We also have live harness racing and a simulcast Facility.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase