FUJIFILM Cellular Dynamics, Inc · 1 month ago
Senior Upgrade Engineer, Medical Informatics: Radiology & Cardiology PACS, Mobility, EIS, and Synapse
United States
Full-time
Remote
Mid, Senior Level
4+ years expFUJIFILM Cellular Dynamics, Inc is on a mission to innovate for a healthier world, and they are seeking a Senior Upgrade Engineer for their Medical Informatics products. The role involves performing upgrades, maintaining documentation, providing technical support, and collaborating with various teams to ensure customer satisfaction and compliance with regulatory requirements.
BiotechnologyHealth CareManufacturingPharmaceutical
Responsibilities
Perform remote and onsite assessments of customer’s systems
Understand technical solutions for HCUS MI products - Radiology PACS, Cardiology PACS, Mobility, EIS, and Synapse 3D
Maintain current knowledge of interoperability of HCUS MI and 3rd party integrated products
Employ expert level knowledge of all infrastructure areas that pertain to HCUS MI products
Help develop and maintain upgrade documentation for the overall process and versions
Continue improving upgrade processes with other departments
Determine and execute upgrade and migration methodologies, high-level project scopes, and for existing customer infrastructure changes (data migrations, hardware refreshes)
Customer relations: Superior communication and interpersonal skills, excellent phone manner
Test new versions and functionalities of the company’s products with upgrade process
Deliver timely and accurate technical documentation to MI Upgrade teams
Provide technical support to customer base via telephone and on-site visits when necessary
Ensure proposed MI solutions align with overall goals and direction of the HCUS MI business
Collaborate with other internal and external groups on solving complex technical issues and developing innovative solutions
Assists in developing troubleshooting guides, bulletins, software files and similar resource on existing products
Maintain an expert working knowledge of current medical imaging products and related technologies by staying abreast with the latest industry / technology advances throug continuous education
Short notice and / or overnight travel, as required, to work on customer systems
Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards
All other functions and or responsibilities that may be assigned by management
Qualification
Required
Associate degree in computer science or related field, or equivalent work experience
Minimum of 4 years of related professional experience or comparable education and work experience
Advanced working knowledge of current network technologies
Ability to achieve results and meet goals in a fast-paced, team environment
Superior communication, organizational, and interpersonal skills, along with excellent phone manner
Ability to make independent decisions based on interpretation of technology data and product knowledge
Knowledge of Windows OS (Microsoft Server 2012, 2016, 2019, 2022), Linux Red Hat, Networking, TCP/IP and FTP protocols, SQL Server, and Oracle
Thorough knowledge of at least two products (PACS, EIS, Mobility, Synapse 3D, Synapse CV, Synapse VNA and related services including workflow)
Excellent analytical troubleshooting and configuration skills
Demonstrated ability handling internal IT concerns
Self-directed with excellent project management skills
Strong interpersonal, team building and leadership skills
Inquisitive and creative with good decision-making skills
Resourceful and thorough with a strong sense of urgency
Preferred
VMWare Certification
Familiarity with clinical data transfer protocols and interfaces (DICOM, HL7, XML, etc.)
Company
FUJIFILM Cellular Dynamics, Inc
Fujifilm Cellular Dynamics, Inc. develops and manufactures biologically relevant human cells derived from induced pluripotent stem (iPS) cells.
51-200 employees
H1B Sponsorship
FUJIFILM Cellular Dynamics, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (4)
2021 (1)
2020 (3)
Funding
Current Stage
Growth StageLeadership Team
Blake Anson
Senior Director - Discovery Research Partnering
Ilyas Singec
Chief Scientific Officer
Recent News
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