Erlanger · 5 days ago
Paralegal-Legal Office Collections
Erlanger is a healthcare provider seeking a Paralegal for their Legal Collections division. The role involves providing legal policy and process support, handling administrative tasks, and engaging with patients regarding legal collections.
Hospital & Health Care
Responsibilities
Administrative office support to include:
Retrieving, sorting, and distribution of mail
Responding to phone calls, voice mail, and emails
Scanning, copying, collating, and mailing documents and case files
Maintaining document/file organization
Reviewing outstanding accounts, medical records, and insurance remittances and making appropriate notes and/or needed actions in the hospital electronic medical and billing program
Identifying, processing, and filing of claims for accounts affected by a patient bankruptcy filing
Identifying and drafting documentation for the disbursement of trustee payments to accounts affected by a patient bankruptcy
Identifying, processing, and filing of claims for accounts affected by the filing of a probate estate
Identifying, processing, and initiating online dispute resolution for past-due patient accounts
Engage with patients via the online dispute resolution system, by email or telephone
Research and analyze source materials on legal issues, such as statutes, regulations and court rules
Acting as a liaison between the department and hospital operations and patients; and
Assist with any project as assigned by the Paralegal Lead, Assistant General Counsel, or General Counsel
Qualification
Required
High School Diploma or equivalent
Associate's Degree in related field
At least three years' experience in legal offices with relevant responsibilities
Preferred
Bachelor's Degree
Prefer at least two years' experience as a paralegal in a bankruptcy law firm
NALA or NFPA certification
Company
Erlanger
Erlanger, named among "America's Best Hospitals" by U.S.