Paralegal-Legal Office Collections jobs in United States
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Erlanger · 5 days ago

Paralegal-Legal Office Collections

Erlanger is a healthcare provider seeking a Paralegal for their Legal Collections division. The role involves providing legal policy and process support, handling administrative tasks, and engaging with patients regarding legal collections.

Hospital & Health Care

Responsibilities

Administrative office support to include:
Retrieving, sorting, and distribution of mail
Responding to phone calls, voice mail, and emails
Scanning, copying, collating, and mailing documents and case files
Maintaining document/file organization
Reviewing outstanding accounts, medical records, and insurance remittances and making appropriate notes and/or needed actions in the hospital electronic medical and billing program
Identifying, processing, and filing of claims for accounts affected by a patient bankruptcy filing
Identifying and drafting documentation for the disbursement of trustee payments to accounts affected by a patient bankruptcy
Identifying, processing, and filing of claims for accounts affected by the filing of a probate estate
Identifying, processing, and initiating online dispute resolution for past-due patient accounts
Engage with patients via the online dispute resolution system, by email or telephone
Research and analyze source materials on legal issues, such as statutes, regulations and court rules
Acting as a liaison between the department and hospital operations and patients; and
Assist with any project as assigned by the Paralegal Lead, Assistant General Counsel, or General Counsel

Qualification

Legal collections experienceBankruptcy law knowledgeNALA certificationNFPA certificationCustomer service skillsProfessionalismDocument organizationResearchAnalysisClear communication

Required

High School Diploma or equivalent
Associate's Degree in related field
At least three years' experience in legal offices with relevant responsibilities

Preferred

Bachelor's Degree
Prefer at least two years' experience as a paralegal in a bankruptcy law firm
NALA or NFPA certification

Company

Erlanger

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Erlanger, named among "America's Best Hospitals"​ by U.S.

Funding

Current Stage
Late Stage

Leadership Team

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Angel Moore, Esq.
CEO, Erlanger CHC's & Erlanger Health System Vice President Population Health
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Stephanie Boynton
VP/CEO Erlanger Bledsoe/SVED and EWCH
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