Service Engineering - Co-op Positions jobs in United States
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Cummins Inc. · 1 month ago

Service Engineering - Co-op Positions

Cummins Inc. is seeking Co-op positions in Service Engineering, acting as a technical liaison between the field service organization and the Engineering, Quality, and Manufacturing organizations. The role involves investigating product test system issues, applying problem-solving processes, and collaborating with technical experts to enhance service efficiency.

Automotive
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Culture & Values
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H1B Sponsor Likelynote

Responsibilities

Investigates product test system and process problems, understands causal mechanisms, recommends appropriate action, may include activities in problem resolution and documents results with guidance from more experienced team members
Applies and supports product problem solving processes such as the seven-step problem solving approach and tools such as the product development roadmap to enable high-quality repair events
May support preparing the service channel for efficient service events, confirming that parts and special tools are available, service information (including diagnostics) is accurate and translated, and special care is ready for customers of new products
Collaborates with technical experts in failure analysis and data trends to implement final product resolutions to reduce customer downtime
May support large-scale development or issue resolution projects
May include activities in problem resolution for moderately complex components, products, systems, subsystems, or services
Supervised execution of established work processes and systems, while still developing technology or product knowledge; engages with the improvement of systems and processes
No direct management of people but could involve limited coordination of work amongst engineers and technicians
Contributes effectively toward team goals and develops proficiency in the competency areas critical to success in the role

Qualification

Problem solving processesFailure analysisTechnical liaisonData trends analysisTeam collaboration

Required

Investigates product test system and process problems, understands causal mechanisms, recommends appropriate action, may include activities in problem resolution and documents results with guidance from more experienced team members
Applies and supports product problem solving processes such as the seven-step problem solving approach and tools such as the product development roadmap to enable high-quality repair events
May support preparing the service channel for efficient service events, confirming that parts and special tools are available, service information (including diagnostics) is accurate and translated, and special care is ready for customers of new products
Collaborates with technical experts in failure analysis and data trends to implement final product resolutions to reduce customer downtime
May support large-scale development or issue resolution projects
May include activities in problem resolution for moderately complex components, products, systems, subsystems, or services
Supervised execution of established work processes and systems, while still developing technology or product knowledge; engages with the improvement of systems and processes
No direct management of people but could involve limited coordination of work amongst engineers and technicians
Contributes effectively toward team goals and develops proficiency in the competency areas critical to success in the role

Company

Cummins Inc.

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At Cummins, we empower everyone to grow their careers through meaningful work, building inclusive and equitable teams.

H1B Sponsorship

Cummins Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (856)
2024 (804)
2023 (709)
2022 (923)
2021 (812)
2020 (707)

Funding

Current Stage
Late Stage

Leadership Team

M
Matt Rogers
Executive Director - International Tax
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