L.E.A.R.N. · 1 month ago
Program Quality Supervisor (Before School Program) - El Monte, CA
Whittier, CA
Full-time
Onsite
Mid, Senior Level
$69K/yr - $76K/yr
5+ years expLEARN LA is dedicated to fostering a culture of learning for students and staff. The Program Quality Supervisor is responsible for ensuring high quality programming is delivered and supports the supervision of Program Coordinators to align with the organization's mission and quality standards.
CommunitiesEducationNon Profit
Responsibilities
Oversee the site-level delivery and continuous quality improvement of all LEARN programs, consistent with the organization’s mission, core values and yearly goals
Develop and foster positive relationships with all program stakeholders – LEARN staff, district and school administration, teachers, school staff, parents and students – to effectively communicate and collaborate around meeting program quality standards
Provide oversight, leadership, coaching, and management of staff to meet program quality standards and regulatory requirements. Carry out supervisory responsibilities in accordance with organizational policies and applicable laws and foster high quality staff by:
Conducting regular site visits (at least 50% time) to oversee site-level planning, implementation and evaluation of all program requirements, components and activities
Recruiting, hiring, training, and managing the performance of all program staff
Planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and facilitating staff meetings
Ensuring staff responsibilities, authorities, and accountabilities are defined and understood
Monitoring that LEARN’s curriculum and resources, developed to support common core state standards, are consistently implemented by all sites
Ensuring that Coordinators and their staff consistently adhere to the Employee Handbook, Program Staff Handbook, and all other organizational/program policies and procedures
Oversee program operations and grant/contract compliance, under the supervision of the Manager of Program Quality & Compliance, by:
Overseeing the management of program site budgets to ensure funds are used to deliver high quality programming – sites have program supplies, materials, equipment and provide field trip opportunities
Working closely with each Coordinator to support day to day operational needs
Provide training and professional development related to program operations and compliance, supported with on-site and follow-up coaching to ensure the development of their skills and leadership to implement high quality programming
Evaluating continuous quality improvement goals by developing monthly attendance and progress reports for each program site assisting with timely distribution and collection of evaluation instruments
Ensuring monthly documentation required by grants is collected and filed according to policy including but not limited to staff schedules, in-kind documentation, staff observation tools, and principal meeting agendas
Ensuring work time is accurately recorded, submitted and approved on time each pay period
Facilitate After School Advisory Council meetings and ensure attendance from all stakeholders
Oversee the delivery of high quality educational programs for all participants, under the supervision of the Managers of Curriculum & Staff Development, by:
Work closely with each Expanded Learning Program Coordinator to support day to day curriculum and staff development needs
Provide Expanded Learning Program Coordinators training and professional development, supported with on-site and follow-up coaching to ensure the development of their skills and leadership to implement high quality programming
Ensure sites foster parent engagement and education opportunities into programs
Ensuring Coordinators collaborate with school admin implement programming aligned with the regular school day curriculum that is high interest and highly engaging for youth
Monitor program quality by ensuring monthly documentation required by the Manager is collected and filed according to policy, including but not limited to curriculum calendars, lesson plans, project proposals, program schedules, and staff observation tools
Ensure sites foster parent engagement and education opportunities into programs
Identify and nurture cross-program and inter-agency partnership development opportunities that will increase program quality
Perform other job related work and special projects as needed/assigned by the Managers and/or Director of Programs
Other duties as assigned
Qualification
Required
Bachelor's degree from accredited college or university with a major or emphasis in a related field (education, psychology or equivalent)
Must have at least five years of progressive experience working with teams/individuals in an educational setting
Must have at least two years of experience in providing staff direction/development and managing educational youth programs
Demonstrated ability to work effectively with low-income families
Knowledgeable of community resources and agencies serving low-income youth and their families, or willingness to learn
Able to interpret and implement policies, procedures and regulatory requirements
Demonstrated leadership, personnel management, financial management abilities, organizational and administrative skills
Able to work independently, take initiative, be flexible and demonstrate adaptability towards a variety of job responsibilities
Demonstrated ability to competently meet deadlines and adapt to changing priorities
Able to consistently demonstrate sound judgment, good decision-making, problem-solving, and able to coach others to do the same
Able to exercise confidentiality and discretion pertaining to the work environment
Willing to work occasional evenings and weekends
Able to interpret a variety of instructions provided in written, verbal, diagram or schedule form
Able to lead and participate in staff training, including obtaining CPR/First Aid certificates
Able to travel locally on a regular basis; reliable personal transportation needed; current California driver license, auto insurance and acceptable driving record are required
Able to effectively and professionally interact and communicate, verbally and in writing, with program staff, participants, school staff, volunteers, and a public from diverse cultural, socioeconomic, and disciplinary backgrounds
Competence and comfort with multiple computer applications such as Microsoft Office, Adobe Acrobat, and web-based communication tools, such as e-mail and Internet
Must have an interest in working with at-risk youth to help them achieve their highest potential
The ability to understand the needs and differences in children
Requires the ability to balance emotional support and discipline to deal with child behavior problems and resolve other types of conflict
Must possess excellent interpersonal skills and be a team player
Must be punctual, dependable, and responsive to supervision
Requires the visual acuity to observe the activity of children and others
Must be able to lift and carry small loads (up to 25 lbs.) and walk/stand for prolonged hours
Must complete and successfully clear FBI and DOJ Criminal Background Checks and Health (TB) Test
Company
L.E.A.R.N.
LEARN (Learning Enrichment & Academic Resources Network) is a non-profit educational agency focused on securing resources that will encourage a culture of learning for students and their families in an effort to increase post secondary options for students.
201-500 employees
Funding
Current Stage
Growth StageRecent News
2025-08-05
2023-12-11
2023-10-03
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