Weaver Fundraising · 1 month ago
Sales & Customer Success Manager
Weaver Fundraising is an industry leader in product fundraising technology and service, seeking a Sales and Customer Success Manager to drive growth by expanding adoption among new Scouting Units. This role combines outbound sales with relationship-focused account management, guiding Scouting Units toward improved fundraising performance and supporting the mission to help youth achieve their goals.
Responsibilities
Outbound Sales: Reach out to volunteer leaders by email, text, and phone to spark interest and drive new adoption of Trail’s End
Account Management: Support and grow your portfolio of Units through regular communication, helpful coaching, and simple, actionable best practices
Performance Coaching: Equip Units with clear insights, best practices, and data-driven recommendations to improve fundraising results
Pipeline Growth: Build and maintain a steady pipeline of new Unit prospects, guiding them through onboarding and activation
Sales Enablement: Leverage pre-approved materials and create custom content when needed to support outreach
CRM Management: Maintain accurate activity, engagement, and performance tracking in HubSpot
Mission Advocacy: Represent Trail’s End with positivity and purpose, always keeping Scouts at the center of the work
Qualification
Required
3+ years of experience in sales, business development, customer success, or account management
Strong communicator across phone, email, and written outreach
Comfortable using CRM tools like HubSpot
Able to juggle a high-volume portfolio while staying organized and on top of details
Self-driven, adaptable, and energized by a fast-moving environment
Energetic, mission-driven mindset with a passion for youth development and leadership
Preferred
Experience working with volunteer-led organizations, especially in youth or nonprofit sectors
Understanding of Scouting or similar youth programs
Comfortable reviewing performance data and turning insights into simple next steps
Benefits
Up to 5% 401(k) company match
$2500 annual HSA contribution
Up to $15K in continued ed reimbursement
Free on-site gym + healthy snacks
A mission-driven, collaborative culture