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Advarra · 1 day ago

Coordinator II, Client Services

United States

Full-time

Onsite

Entry, Mid Level

$49K/yr - $62K/yr

2+ years exp

Advarra is a leader in clinical research committed to advancing human health through ethical review services and innovative technology. The Coordinator II, Client Services is responsible for providing exemplary client service, serving as the main point of contact for clients to facilitate IRB review and ensure timely communication.

Pharmaceutical

Responsibilities

Serve as the main Sponsor, CRO and PI site, contact on assigned studies

Assist with other studies as needed and serve as a primary Sponsor, CRO and PI site contact on submissions that are assigned to you

Conduct administrative review of Protocol/site submissions by reading, reviewing, and understanding protocol requirements and all supporting documentation

Demonstrate advanced understanding of multiple types of Protocol and Site Submissions

Document and execute client customizations as requested; process change requests for approved Protocols

Manage vendor relations and documentation for foreign language translations

Maintain a high level of accuracy and attention to detail; collaborate with the quality assurance team to ensure minimal rate of error

Complete work in a timely manner, responding to customers within 24 hours of email/voicemail receipt

Escalate any customer or timeline issues to management

Qualification

IRB experienceClinical research knowledgeMS Office SuiteProprietary system proficiencyCertified IRB ProfessionalVerbal communicationAttention to detailCollaboration