Positive Impact Health Centers · 1 day ago
Clinic Office Associate
Marietta, GA
Full-time
Onsite
Entry, Mid Level
2+ years expPositive Impact Health Centers is a community leader in providing HIV prevention, care and treatment services. They are seeking an experienced Medical Receptionist to manage administrative duties, assist patients, and maintain a welcoming environment in the clinic.
Health CareHealth DiagnosticsHospitalNon Profit
Responsibilities
Answers multiple phone lines in a professional and courteous manner. Screens each call by obtaining the callers’ name and nature of the call, then routes the call appropriately
Check in patients and complete patient registration
Manage patient flow by providing timely check-in procedures upon arrival
Instruct new patients in completion of medical information forms. Ensure that all forms are completely filled out
Update required forms for established patient per practice protocol for the following forms: Consent, HIPAA, Financial, Demographics, etc
Maintain accuracy of patient demographic and insurance information by verifying this information at each patient encounter
Maintains accuracy of insurance, patient billing, and contact information, by entering patient demographic and insurance information correctly into computer system
Scan insurance cards and driver’s license for all new patients
Scan insurance cards for established patients every year. Then every time there is an insurance change. Follow established practice guidelines
Collect copays, deductibles, coinsurance and past due balances prior to the patient being seen
Accurately post payments and provide receipts to patients
Reconcile daily receipts and money collected with end of day reports to confirm money balances and then prepare individual deposit
Notify and promote the patient portal with the patients
Protects patients' rights by maintaining confidentiality per HIPPA guidelines
Sorting and distributing incoming mail
Perform medical coding and billing tasks for non-insurance claims as assigned by manager: RW, NGC, and Prep claims
Contact patient on a monthly basis regarding past due balance
Perform other job-related duties as assigned
Qualification
Required
Associate Degree and Minimum of two years' experience needed in a medical Front Office environment, including basic medical billing experience
Experienced in working with indigent and culturally diverse populations
Knowledge of basic medical office billing and insurance knowledge. Medicaid/Medicare knowledge a plus
Knowledge of Medical Terminologies
Must have great communication skills, (writing, spelling, listening and speaking) and interpersonal skills
Must have strong computer and EMR skills, and have a positive, friendly and helpful demeanor
Must have excellent customer service skills and warm personality
Must have ability to work in a fast-paced environment and paying attention to detail
Ability to maintain high level of confidentiality and have empathy for our clients
Ability to follows through to completion of assigned tasks
Ability to multi-task, be detail oriented, be patient focused
Ability to maintain a professional appearance
Ability to work as a team member
Ability to resolve problems
Ability to work without close supervision
Benefits
1 Health Wellness day per quarter
Parental Leave
Free parking at our locations/bus line accessibility
Competitive Salary & Benefits
Automatic 3% Safe Harbor & 2% Profit Sharing (Retirement Program)
100% allotted for benefit elections for employees, 50% allotted for benefit elections for employees' spouse/dependents
Credit Union
Company
Positive Impact Health Centers
Positive Impact Health Centers provides HIV specialty care, HIV testing, and prevention services.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$0.42MKey Investors
Georgia Opioid Crisis Abatement Trust
2025-11-13Grant· $0.42M
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