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Santa Clara University · 20 hours ago

Development Operations and Corporate Matching Gift Manager

Santa Clara, CA

Full-time

Hybrid

Senior Level

$37.31/hr - $44.79/hr

5+ years exp

Santa Clara University is a comprehensive Jesuit, Catholic university located in California's Silicon Valley. They are seeking a Development Operations and Corporate Matching Gift Manager to provide operational and strategic support to the development team, manage the corporate matching gift program, and ensure effective communication and relationship-building with donors.

EducationHigher EducationUniversities

Responsibilities

Using the Double the Donation software, identify and secure matching gifts from donors employed at companies with matching programs

Remain vigilant of matching gift trends, and participate in efforts that may involve new processes, tools, and cutting-edge technologies related to appeals

Keep the matching gift section of the fundraising pages of SCU’s website current and accurate

Market matching gift opportunities via various outlets including social media, email campaigns, and annual fund letters

Collaborate with Gift Processing to ensure that all matching gift requests are submitted and processed accurately and promptly

Follow up with donors and companies as needed to secure matches

Develop reports to track matching gift activity, monitor progress, and assess the effectiveness of our matching gift strategy

Liaise with stewardship staff to ensure that matching donors are appropriately thanked and engaged

Provide advanced and diversified management of the day-to-day operations of the Senior Executive Director, Mission and Ministry and her team, ensuring efficiency and effectiveness, and optimizing the use of available resources

Help coordinate staff meetings and professional development meetings, assist with planning content, oversee the logistics, secure speakers, materials preparation, and follow-up

Prepare, submit, and reconcile expenses for the team in Workday, according to University policies and procedures

Responsible for calendar management including scheduling and logistics of meetings and events; coordinating with staff; and providing relevant information and materials in advance of meetings

Request prospect information; assemble and analyze data to prepare reports, prepare donor briefings, proposals and other materials in advance of donor visits for use by the team

Capture and record activities and prospect information in the CLARA donor database, including contact reports and other communications, setting up and monitoring reminders in CLARA

Submit vendor contracts and invoices for review and approval in coordination with General Counsel and the Finance Office. Ensure timely payment of invoices

May provide occasional UR front desk support

Work closely with the Senior Executive Director to manage and coordinate administrative functions, including events, meetings, calendars, and travel

As part of the budgeting process, submit and reconcile expenses in Workday, according to University policies and procedures

Generate and share the monthly budget expenditures using Workday

Prepare budget projections for new fiscal year, track spending throughout the year, and analyze the projections and actual expenses

Submit financial transaction adjustment requests (FTARs) as necessary

Manage job candidate searches and hiring flow, including administration of candidates in Workday software, leading communications with candidates and search committees, and ensuring overall timeliness of the process

Provide meeting logistics support and set-up

Schedule and coordinate travel arrangements, including developing itineraries and assembling travel packets for the Senior Executive Director

Assist in the drafting and editing of correspondence, briefings, and reports

Upload gift agreements for e-signatures. Once completed, update the donor's file and mail the signed copy to the donor

Create and maintain appropriate filing systems to ensure organization and quick retrieval

Provide high-quality documents that may include minutes, agendas, excel reports, and power points

Produce monthly departmental reports including past due pledges, progress to goals, unlinked gifts, and others as requested by the Senior Executive Director

Interact responsively, intelligently, and cordially with constituents and the campus

Handle confidential and sensitive information

Assist the Senior Executive Director with special strategic projects and participate in assigned special projects as required

Qualification

Double the Donation softwareFundraising database proficiencyWorkday softwareFinancial management knowledgeHigher education experienceExceptional verbal skillsResearch skillsWriting skillsOrganizational abilityInterpersonal skillsPositive attitudeFlexibility

Required

Direct knowledge of financial, hiring, and other operational practices

Proactive and well-organized individual who can demonstrate accountability, initiative, creativity, and focus in a rapidly changing environment

Exceptional verbal, writing, and research skills, preferably demonstrated in an academic setting

Expert planning, coordination, and organizational ability, including managing numerous projects simultaneously

Proficiency in using fundraising database (or similar)

Excellent computer skills; proficiency in using advanced functions of word processing, Excel spreadsheets, PowerPoint, Google products (i.e., Google docs, Gmail, etc.) database, and web resources. Willingness to learn new software if needed

The ability to interact and engage with people

Positive attitude and flexibility

Strong interpersonal skills and the ability to collaborate, build alliances, and achieve results within a population that may possess competing interests, opinions, and/or expectations

Ability to motivate, build long-term relationships with and gain the respect of internal and external colleagues and donors

Demonstrated sound judgment in situations requiring independent decision-making and in handling confidential and sensitive material

Demonstrated ability to manage time and workload to multitask and achieve goals in a deadline-driven environment while maintaining a strong attention to detail

Demonstrate a genuine appetite to contribute to a collaborative and professional team environment with a positive attitude, sense of humor, and flexibility

Minimum five years of professional experience working for a non-profit organization, higher education institution, or related field required

Valid drivers license