Senior Police Records Technician (Internal Opportunity) jobs in United States
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NEOGOV · 1 month ago

Senior Police Records Technician (Internal Opportunity)

NEOGOV is seeking a Senior Police Records Technician for the Police Department of the City of Santa Cruz. The role involves performing responsible clerical work related to police records, report preparation, and maintenance, while also acting as a lead worker and coordinating training for staff.

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Responsibilities

Maintains a variety of numerical and alphabetical records pertaining to related police activities such as arrests, traffic citations, accident reports, warrants for arrest, alarm registrations, trespass authorization letters, bicycle licenses, field interviews, and detention reports
Acts as lead worker to assigned staff; assists in, conducts and coordinates personnel training
Performs the more technical tasks of day-to day work assignments, day-to-day reference and assistance to Police Records Technicians, assists Records Supervisor and Records Manager in the preparation of responses for information pursuant to the California Public Records Act, assists the Records Supervisor and Records Manager in the preparation of mandated monthly Uniform Crime Reports
Provides input to Records Supervisor and Records Manager with performance evaluation of workers and trainees
Prepares billing information for alarm registration and false alarm activations
Prepares billing information for individuals arrested for driving under the influence (DUI)
Prepares and provides required documentation needed by the District Attorney in preparation for arraignment and prosecution of arrestees
Performs various entry and maintenance transactions involving stolen vehicles, missing persons, restraining orders, stolen property, etc., within state and national law enforcement telecommunication system databases (CLETS/NLETS)
Processes crime, accident and incident reports, including quality control review and distribution
Processes court orders for sealing and destruction of records
Processes record requests for insurance companies, criminal justice agencies and the public
Processes documents related to registration of sex, arson and narcotic offenders
Types police related reports and correspondence as assigned. Sends and receives messaging through the California Law Enforcement Telecommunications System (CLETS)
Prepares and maintains records of messaging communications and refers pertinent information to the proper police authorities for further consideration and/or necessary action
Responds to personal or telephone inquiries from the general public, other law enforcement agencies and representatives of the judicial process regarding information on file with the police department
Operates office equipment such as a computer, copier, cash register, and calculator as necessary
Posts crime information to the City’s website
Verifies correction of mechanical violations on traffic citations
Assists front desk staff as needed
Acts as the department’s receptionist or investigation section receptionist as assigned
Performs other related duties that may be reasonably expected as part of this classification

Qualification

Police Records Management SystemsCalifornia Law Enforcement Telecommunications System (CLETS)California Public Records ActPOST certified Police Records courseTyping skill 45 w.p.m.ProofreadingAnalytical skillsCustomer serviceRecord-keepingConfidentialityLeadershipOrganizational skillsCommunication skillsAdaptabilityTeamwork

Required

High school diploma or tested equivalent
The equivalent of two (2) years working as a Police Records Technician
Successful completion of a POST certified Police Records course
State laws, regulations and procedures governing the security and processing of police related records
Police Records Management Systems
California Law Enforcement Telecommunications System (CLETS) use and compliance
California Public Records Act
Subpoena acceptance, notification and service
Standard office procedures, practices and equipment
Proper grammar, spelling, punctuation and business correspondence format
Filing and record-keeping systems
Typing skill of 45 w.p.m
Proofread and edit for proper spelling, grammar, punctuation and format
Accurately type recorded statements in final form
Maintain confidentiality of sensitive information
Effectively lead, teach and train assigned staff
Effectively organize and prioritize own work assignments and to work with deadlines
Establish and maintain effective working relations with City staff, outside agencies and the general public
Communicate information clearly and concisely
Interpret and apply administrative and departmental policies and procedures
Understand and carry out oral and written directions
Work independently in the absence of specific instruction
Analyze situations appropriately and adopt effective courses of action
Process detailed paperwork in accordance with specific procedures
Work with numerous reference materials, including the internet
Adapt to frequent changes in regulations, policies and procedures
Adapt to advances in computer technology
Pass a thorough background investigation, including polygraph examination, to determine suitability for work with restricted law enforcement documents
Work cooperatively with coworkers in a shared-work environment
Willingness to work varying daytime schedules as assigned, including weekends and holidays

Preferred

Some knowledge of law enforcement operations and practices
Bilingual ability to speak and write in English and Spanish
Experience working with the public

Benefits

457 Deferred Compensation Plan
Accident Protection Insurance
Bilingual Pay if required by position
Cancer and Critical Illness Insurance
Direct Deposit
Discount Bus Pass Program
Flexible Spending Plans for Health & Dependent Care
Longevity Pay (after 10 years and 15 years)
In lieu Medical Reimbursement of $200 /month (if not participating in City offered Medical Plan)
Shift Differential
Supplemental Life Insurance
Tuition Reimbursement

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase