Mesa Police Department · 3 months ago
Network IT Engineer II (Police)
Mesa, AZ
Full-time
Onsite
Mid, Senior Level
$99K/yr - $144K/yr
3+ years expMesa Police Department is seeking a Network IT Engineer II for their Information Technology unit, focusing on Network Infrastructure. The role involves planning, monitoring, and troubleshooting network performance, while providing technical support and guidance for various IT systems and projects.
Public Safety
Responsibilities
Plans, assesses, and proactively monitors platform and environment to meet performance and availability metrics
Plans, coordinates, and ensures firmware and software configurations are in place, and monitors performance of specific areas under primary responsibility by proactively taking preemptive measures to minimize interruptions
Documents actions performed to improve skill transfer/knowledge transfer to secondary in support
Performs complex diagnostics and troubleshooting in support of designated platforms
Excels at test scripts and QA processes resulting in increased percentage of successfully implemented changes
Provides skilled technical services in support of installation, configuration, testing, integration, and ongoing support for City applications or infrastructure
Performs independent judgment and decision-making, especially related to diagnostics and troubleshooting with enterprise applications or infrastructure
Provides quality written and verbal communications/presentations to customer areas and senior leadership in both small and large settings
Supervises and coordinates day-to-day activities of technical staff of usually three or less direct reports
Performs primary and secondary highly technical application or product support within one of the technical support areas of Business Solutions and Application Development; Business Analytics; Database; Desktop and Mobile Services; Service Desk; GIS; Network; Security; Unified Communications; and Server, Storage, and Backup
Participates in projects and/or leads small- to medium-scale projects and activities related to City computer systems, data, and infrastructure
Initiates and/or maintains Incident Reports (IRs) using an on-line incident management system
Assists with research, evaluation, and implementation of new technologies and/or packaged software
Installs and supports hardware and/or software
Prepares and/or updates system documentation
Controls changes in system environments to ensure stable and reliable delivery of computer resources
Develops and analyzes data for problem resolution and strategic planning
Implements, maintains, and monitors systems and their related subsystems
Participates in design, programming, installation, and/or implementation of information systems
Plans, analyzes, designs, implements, coordinates, and schedules processes, procedures, and strategies for systems that function or communicate across multiple platforms
Supports computing processes executed across multiple platforms and/or networks
Utilizes monitoring, forecasting, trend analysis, and/or reporting tools
Ensures all work is done in alignment with City and IT long-term strategies
Performs related duties as required
Qualification
Required
Graduation from an accredited college or university with a Bachelor's Degree in Computer Science or a related field, such as Engineering or Geography
Considerable (3 - 5 years) computer systems experience in at least one of the following technical support areas: Applications, Database, Desktop, GIS, Network, Security, Server, or Web Support
Cisco Certified Network Professional (CCNP) certification or equivalent experience
Must possess a valid Class D Arizona Driver's License by hire or promotion date
Successful completion of a background investigation and polygraph
Pre-employment or pre-placement alcohol, drug and/or controlled substance testing
Preferred
Good (1 - 3 years) project or technical leadership experience
Customer service and teamwork experience
Supervisory experience
Company
Mesa Police Department
We believe in partnering with our community to prevent and reduce crime and to ensure procedural justice by building trust, showing respect, and preserving human rights.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase