Snowflake · 1 day ago
Senior Technical Writer
Snowflake is a leading company in the Data Cloud space, focused on empowering enterprises through innovative technology. They are seeking a Senior Technical Writer to create product documentation for their industry-leading Data Cloud, working closely with product managers and engineers to ensure accurate and comprehensive documentation for technical audiences.
AnalyticsArtificial Intelligence (AI)Cloud Data ServicesData ManagementEnterprise SoftwareSoftware
Responsibilities
Create online guides, reference docs, and tutorials for technical audiences (SQL engineers, application developers, etc)
Engage directly with product managers, software engineers, and UI designers to ensure all features, enhancements, and changes are fully documented
Work with release engineers and dev ops to deliver weekly product updates and documentation
Work with support engineers and customer success managers to help drive customer engagement and adoption, which may include:
Contributing to Knowledge Base articles and Community questions
Authoring and editing technical blog posts
Developing training materials, implementation guides, migration guides, best practices, and FAQs
Qualification
Required
10+ years creating technical product documentation from scratch, as well as from specs
Strong SQL and RDBMS skills (Oracle, Teradata, Redshift, SQL Server, etc); comfortable working with sample code
Exposure to using and documenting any of the following security and governance technologies: Identity and Access Management (SSO, OAuth, MFA, RBAC, SCIM, etc), Networking and Private Connectivity (AWS PrivateLink, Azure Private Link, Google Cloud Private Service Connect), Governance (data masking/tokenization for column-level security, row-level security, data classification and anonymization, etc), Additional topics (data encryption, auditing, compliance and regulatory standards)
In-depth knowledge of the content development lifecycle, including: Identifying and understanding the information needs of the audience, Gathering information, interviewing SMEs, and conducting research, Authoring, publishing, and managing online/web content
Preferred
Familiarity with: ETL/ELT and BI technologies, Cloud computing platforms (AWS, Microsoft Azure, GCP, etc), Programming languages/APIs (Python, JavaScript, Java, Go, C#/.NET, etc), Big Data analytics, machine learning, and statistics (Spark, Scala, R, etc), Database drivers/connectors (JDBC, ODBC, etc)
Exposure to: CI/CD methodologies and technologies (Jenkins, Lambda, etc), Open-source platforms and authoring/publishing tools for a 'Docs-as-Code' approach (Git, RST/Sphinx, Markdown, DITA XML, etc)
Benefits
Medical, dental, vision, life, and disability insurance
401(k) retirement plan
Flexible spending & health savings account
At least 12 paid holidays
Paid time off
Parental leave
Employee assistance program
Other company benefits
Company
Snowflake
Snowflake is a cloud data platform that provides a data warehouse as a service designed for the cloud.
H1B Sponsorship
Snowflake has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (428)
2024 (281)
2023 (154)
2022 (182)
2021 (113)
2020 (98)
Funding
Current Stage
Public CompanyTotal Funding
$2.03BKey Investors
Sequoia CapitalICONIQ GrowthAltimeter Capital
2022-04-19Post Ipo Equity· $621.46M
2020-09-16IPO
2020-02-07Series G· $479M
Leadership Team
Recent News
2026-01-16
Company data provided by crunchbase