CNA Insurance · 1 day ago
Claims Operations Technician, Claims Reporting
Lake Mary, FL
Full-time
Onsite
Entry Level
1+ years expCNA Insurance is committed to creating a supportive culture for its employees. The Claims Operations Technician is responsible for the timely and accurate processing of loss submissions and for analyzing and troubleshooting complex activities related to claims.
FinanceFinancial ServicesInformation ServicesInformation TechnologyInsuranceProperty ManagementReal EstateRisk Management
Responsibilities
Completes regulatory forms timely in accordance with regulations by evaluating claim information. Provides information to claim adjusting staff from regulatory websites
Completes data or makes data corrections based on set requirements or procedures within claim file information utilizing multiple claim systems that support P&C Claim
Performs various financial transactions such as paying bills, payment transfer, cashier processing, etc. utilizing set procedures and guidelines
Collaborates with underwriting, insureds, claimants, providers, vendors or claim adjusters utilizing various methods to obtain and provide information related to claim support activities
Completes form letters or documents based on procedures or set requirements
May receive new claim notices, confirm coverage, and/or verify applicability of coverage to the claim
Serves as Day to day resource for procedural or process questions
Accountable for reviewing and reconciling reports for data or financial transactions related to claims
May perform routine processing within designated authority on medical only claims, following jurisdictional parameters
May complete special projects as necessary
Qualification
Required
Ability to navigate multiple system applications
Knowledge of P&C insurance products and services
Ability to produce high quality outcomes in a highly productive environment
Ability to evaluate information within a claim file to execute upon various tasks
Strong data entry skills and attention to detail
Good verbal and written communication skills
Good organizational and follow-up skills
Good listening and customer service skills
Ability to work independently
Ability to make sound judgments based on available information
Knowledge of Microsoft Office Suite and other business related software
High school diploma, GED or equivalent experience
Preferred
Some college preferred
Typically a minimum of one to three years experience in office operations and one to two years experience in Property and Casualty line of business preferred
Call center experience is also preferred
Benefits
Comprehensive and competitive benefits package
Company
CNA Insurance
CNA is one of the largest U.S. commercial property and casualty insurance companies.
5001-10000 employees
H1B Sponsorship
CNA Insurance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (32)
2023 (25)
2022 (43)
2021 (32)
2020 (14)
Funding
Current Stage
Public CompanyTotal Funding
$0.88M2016-09-12Post Ipo Equity· $0.88M
1978-01-13IPO
Leadership Team
Luke Mellors
Vice President, Technology
Daniel Franzetti
EVP of Worldwide Claim
Recent News
2025-11-03
MarketScreener
2025-11-03
Company data provided by crunchbase