GRUNDFOS · 4 days ago
CSSC Application Engineer
Katy, TX
Full-time
Hybrid
Mid, Senior Level
3+ years expGrundfos is an international, innovative organization producing high-quality solutions and developing new offerings. They are seeking a CSSC Application Engineer to provide technical support and customer service while collaborating with internal teams and managing technical aspects of projects.
Mechanical Or Industrial Engineering
No H1B
Responsibilities
Provide second-level technical assistance and deliver intermediate to advanced technical support to customers, including detailed product sizing, application engineering, system integration, and accessory selection
Collaborate with internal teams to develop tailored solutions that ensure optimal performance and practical implementation in diverse environments
Identify and implement value added services and enhance customer relationships
Support sales teams by managing technical aspects of tenders and mid-scale projects
Deliver accurate product dimensions, detailed specifications and engineering calculations and address operational and maintenance requirements to ensure project feasibility and customer satisfaction
Provide assistance and/or solutions for the CSSC Back Office teams
Qualification
Required
A bachelor's degree in engineering or equivalent work experience will be considered
A minimum of 3-6 years of relevant industry experience
Proven experience within Customer Service
Demonstrate working knowledge of SAP (CRM/SD)
Fundamental Product and Application knowledge of pump and pumping systems – Pumps, Control Panels, Motors, etc. is required
Good communication and networking skills with an ability to build strong and trusting relationships with internal and external stakeholders
Benefits
Flexible working hours
5 paid holidays
Paid time off for volunteering
Up to 20 paid vacation days
Competitive medical insurance rates through medical, dental, and vision plans
401(k)-match program
Annual bonuses
Parental support
Internal well-being consultants and programs
Access to the modern Grundfos Academy to pursue further both personal and professional development
Diverse, inclusive environment with employee-led forums offering colleagues a safe place to connect and share openly
Company
GRUNDFOS
We’re a global leader in water solutions.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Tommy Due Høy
CEO, Peerless Pump
Steve Davis
Group Senior VIce President & CTO | Water Utilities
Recent News
2024-04-24
Filtration and Separation
2024-04-24
2024-04-24
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