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Mesa Electronics, Inc. · 1 month ago

Audio-Visual Service Technician

Lombard, IL

Full-time

Onsite

Entry, Mid Level

2+ years exp

Mesa Electronics, Inc. is a company specializing in Audio/Video system design, installation, and service. They are seeking an AV Service Technician to perform field service from diagnosis to repair, focusing on various installation tasks for contracted audiovisual projects while supporting the project team throughout the RFP process.

Audio/Visual EquipmentConsultingRental

Responsibilities

Perform service tasks for audiovisual projects, including but not limited to diagnostics, customer interaction, troubleshooting, and ensuring the issue is resolved and closed

Perform installation tasks for audiovisual projects, encompassing but not limited to pulling cable, installing connectors, mounting projects, and executing metal fabrication as required

Read and interpret electronic schematics and architectural blueprints to facilitate precise installation and integration of AV systems

Utilize hand and power tools proficiently to solder, crimp connectors, and perform various other AV systems-related tasks essential to the installation process

Assist in basic mechanical fabrication and the wiring of racks to contribute to the successful completion of projects

Travel to various job sites as necessary to carry out installations and support project requirements

Execute other duties as assigned, demonstrating flexibility and adaptability in addressing additional responsibilities as needed to support the team and project objectives

Assist engineers and programmers with minor programming changes and troubleshooting

Review RFPs and support the project team in selecting the BOM and during the overall RFP process

Conduct client training on installed systems

Qualification

AV equipment installationCrestronExtronBiampQSCWiring configurationsSignal flow knowledgeTechnical drawings interpretationVideo teleconferencing systemsIndependenceCommunication skillsCritical thinkingFlexibility

Required

2 - 5 Years experience in installing and integrating AV equipment from industry-standard manufacturers like Crestron, QSC, Biamp, and Extron

High school diploma or equivalent

Proficient in effectively communicating with employees, customers, and colleagues to ensure seamless collaboration and project success

Ability to utilize hand and power tools safely and efficiently during installation procedures

Demonstrated capacity to work independently, think critically, and consistently meet deadlines while maintaining high-quality standards

Computer knowledge to assist in project-related tasks and documentation

Knowledge of complex wiring configurations, signal flow for audio, video, control, and network systems

Ability to review RFPs and assist with BOM selection

Familiarity with industry installation safety codes and standards

Minor control system programming and troubleshooting skills

Minimum of 2 years of experience in audiovisual, electronics, or a related industry

Preferred

Knowledge of industry-specific software or systems related to audiovisual installations

Ability to interpret technical drawings or schematics

Demonstrated capability in installing various video wall configurations, including LCD, LED, and projection-based systems, ensuring optimal visual impact and functionality

Proven expertise in the installation and integration of PTZ (Pan-Tilt-Zoom) cameras

Familiarity with various audio and video signal types and their connections

Technical certification or relevant coursework is preferred

Skilled in setting up and integrating video teleconferencing systems (VTC) across platforms like Zoom, Microsoft Teams, or Cisco Webex