Compass Group USA · 3 months ago
VP, DIGITAL STRATEGY- CHARLOTTE (HYBRID)
Charlotte, NC
Full-time
Hybrid
Director/Executive
10+ years expCompass Group USA is a leader in the healthcare digital sector, focusing on technology innovation and digital transformation. The VP Digital Strategy will lead efforts to drive digital growth strategies across the healthcare portfolio, enhancing patient and retail experiences while collaborating with various teams to strengthen client relationships and expand the digital healthcare ecosystem.
AdviceFood and BeverageHospitalityProfessional Services
Responsibilities
Lead a team to scale vision and impact across Healthcare sectors with a focus on pre-sales, sales and post implementation support
Sales enablement - targeted client growth strategy for digital solutions include for existing and new business
Technical account management - account success including best usage of solutions as well as managing escalations post deployment
Consistently identify new opportunities to drive digital programs into the business and drive results
Act as a senior strategic advisor to sales teams, providing thought leadership, market insights, and competitive positioning
Create tailored messaging, use cases, and client-facing assets that articulate the value proposition of digital healthcare products in partnership with the product and marketing teams
Work with sales teams to drive successful RFPs, proposals, and solution demonstrations
Support the sales team as needed and provide support on digital and innovation in Healthcare to differentiate and grow new sales
Support brand elevation through executive-level content and strategy communications
Provide governance updates to senior business leadership on a regular basis
Represent the organization in external forums, conferences, and client presentations as a digital healthcare strategist
Oversee strategic account management for key healthcare clients, ensuring satisfaction, retention, and upsell opportunities with digital and technology offerings
Build and maintain relationships across existing accounts to be seen as a trusted digital advisor
Partner with product, marketing and engineering leadership to identify opportunities for upselling, cross-selling, and enhancing utilization of existing digital solutions
Key point of contact for escalation management for digital solutions and oversee to resolution
Qualification
Required
10+ years of progressive leadership experience in digital strategy, innovation, commercial operations, or account management within the healthcare or health tech sector
Ability to quickly relate to a company's business and technology strategy with clients / partners as well as internal leadership level within the sector
Ability to grow and develop strategy team by elevating current performance to keep pace with organizational growth
Experience managing and executing large scale technology and digital transformation strategies in large organizations
Proven communication skills in delivering presentations and managing communication in large organizations
Strong experience working with digital health platforms, experience in food and nutritional services or support services a plus
Bachelor's Degree required
Experience in a digital agency, services firm, or consulting organization
Experience working on projects in other digital channels – Mobile, Social, Digital Marketing, Technology Management, Project Management
Located in Charlotte or ability to relocate to the Compass office in Charlotte, NC
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Company
Compass Group USA
Compass Group is redefining the food and facility services landscape with innovation and passion through the lens of what’s next.
10001+ employees
H1B Sponsorship
Compass Group USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (57)
2024 (45)
2023 (49)
2022 (39)
2021 (26)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
Peter Fetherston
CEO - Business & Industry Sector
Minit Gupta
CFO, Business and Industry Sector
Recent News
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