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R1 RCM · 4 months ago

Process Engineering Lead

United States

Full-time

Hybrid

Senior Level, Lead/Staff

$152K/yr - $221K/yr

10+ years exp

R1 RCM is dedicated to evolving the healthcare system through innovative solutions. The Process Engineering Lead is responsible for designing and optimizing consulting delivery processes, managing Solution Consultants, and ensuring consistent execution of use cases.

Health CareHospitalInformation TechnologyInfrastructureMedical

Responsibilities

Responsible for use case business case quantification by identifying the customers business objectives and quantifying the benefits and ROI of use case implementation

Designs and optimizes consulting delivery processes in coordination with internal teams to ensure seamless and consistent execution of use cases in support of customer objectives

Leads and mentors Solution Consultants while ensuring alignment of team efforts with client goals and operating metrics

Collaborate with Solution Consultants to create product roadmap, future state process flows and implementation plan

Supports development of training and change management plans to drive adoption of best practices

Provides technical product and operational leadership throughout the solution lifecycle

Evaluates emerging operational and technical opportunities and assesses and recommends future use case business cases

Proactively engages with customers and supports decision-making with data-driven insights

Ensures proactive issue resolution and continuous improvement in service delivery

Supports the Solution Consultants with the development of sustainable mechanisms to monitor KPIs and SLAs that provide measurable value creation and performance tracking for steady state operations

Qualification

Consulting delivery processesOperational leadershipHealthcare operationsAi tools proficiencyAnalytical skillsCommunicationProblem solving

Required

Minimum of 10 years of experience, including at least 5 years in a management role in consulting, client delivery, or operational leadership roles

Bachelor's degree – equivalent experience will be considered in lieu of a degree in Industrial, Mechanical, or Systems Engineering; advanced degree a plus

Adept with Ai tools and enthusiastic about the conversion of technology and operations

Excellent communication, problem solving and analytical skills

Must be willing and available for a minimum 50% travel, based on location of employee and clients