WestRock Company · 6 hours ago
Technical Manager
West Point, VA
Full-time
Onsite
Mid, Senior Level, Lead/Staff
10+ years expWestRock Company is a global leader in sustainable paper and packaging solutions. The Technical Manager leads and develops the Quality, Shipping, and Technical teams at the West Point Mill, overseeing various departments and ensuring alignment with business needs while focusing on safety, quality, and reliability.
CommercialManufacturingPackaging ServicesPaper ManufacturingSustainability
Responsibilities
Oversee safe, efficient operations and ongoing improvement of Shipping, Quality, and Technical departments
Provide coaching and professional development to direct reports in the following areas: Safety leadership, Ensure understanding of and compliance with the mill’s quality management system in alignment with ISO standards, Process troubleshooting and analysis, Base decisions on data-driven insights
Work with Operations teams to ensure all finished products meet customer specs, all rolls are produced and shipped as scheduled, and that quality issues in all departments are addressed
Responsible for quality control and product improvement activities for mill operations as well as the ISO/QMS program for the mill in coordination with the mill Quality Assurance Manager
3rd Party Fiber Certification Lead (Main Point of Contact) for the West Point Mill
Direct and drive Operational Excellence and cost take out (CTO) initiatives within the Technical Department and across the mill
Oversee the implementation and monitoring of daily KPIs, metrics, problem-solving activities, improvement systems, and the comprehensive management of mill projects
Direct and manage activities of the Technical Department consistent with the needs of mill leadership
Assist in establishing and driving mill objectives, priorities, and strategies through innovative tools, dashboards, or other means to drive data based decisions
Serve as a liaison from the mill to multiple corporate functions through various methods
Lead coordination and management of onsite mill storage and use of supplemental white and brown fiber in bale or roll form
Serve as a member of the mill management team in setting both strategy and policy
Lead coordination of mill shut down and start up schedule development for major maintenance outages
Lead creation of fiber balance for mill major outage and upsets
Responsible for Mill Manager weekend duty for the entire West Point Mill site on a rotational schedule consisting of six to seven teams
Serve as a behavioral change agent responsible for promoting mill culture, including commitment to quality, and organizational effectiveness among all employee groups at this site
Qualification
Required
Bachelor's Degree in Chemical Engineering and/or Pulp and Paper Science, or the equivalent of 10–15 years of pulp and paper industry experience
Must possess in-depth understanding of pulp and paper production in a fully integrated mill
Should have prior experience in Quality Systems Management, ISO systems, and Continuous Improvement or Lean manufacturing
Must possess skills in troubleshooting, data analysis methods, and creating sustainable solutions
Eligible to work in the United States
Strong safety leader
Strong interpersonal, teamwork, and leadership skills
Well-developed written and verbal communication skills
Drive and excellent work ethic
Must be able to work with all levels within the organization
Must be able to effectively lead and influence teams that they do not have direct authority over
Must be capable of handling multiple tasks and changing priorities frequently
Preferred
Lean Six Sigma Green Belt Certified
Lean Six Sigma Black Belt Certified
5 years of experience in a fully integrated virgin paper mill
2-3 years of managing and developing direct reports
Proficient in JD Edwards, Oracle, Panther, C-Pro
Company
WestRock Company
Smurfit Westrock is the global leader of paper-based packaging solutions.
10001+ employees
H1B Sponsorship
WestRock Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (14)
2023 (25)
2022 (8)
2021 (24)
2020 (21)
Funding
Current Stage
Public CompanyTotal Funding
unknown2023-09-12Acquired
2015-07-02IPO
Leadership Team
S
Samuel Shoemaker
President, Consumer Packaging
Recent News
Arkansas Business — Business News, Real Estate, Law, Construction
2025-11-04
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