RICOH COLOMBIA · 2 months ago
Analyst II, Web Content Governance
Chicago, IL
Full-time
Onsite
Mid, Senior Level
5+ years expRicoh is an integrated solutions provider that empowers digital workplaces. The Web Content Governance Analyst is responsible for maintaining and enforcing digital content governance across Ricoh’s public-facing web platforms, ensuring that content is structured, compliant, and optimized for scalable experience delivery.
Information Technology & Services
Responsibilities
Establish and enforce content governance standards to ensure consistency, accessibility, and brand alignment across all digital channels
Serve as the primary point of accountability for content quality, compliance, and lifecycle integrity
Lead cross-functional enablement by embedding governance checkpoints into product launches, business as usual workflows, and campaign planning
Own the product data import process for new launches, ensuring structured content, metadata, and assets are accurately modeled and integrated via Salsify
Collaborate with merchandising, product, and platform teams to validate data quality and readiness for go-live
Maintain documentation and workflows for product onboarding, updates, and lifecycle transitions
Develop and maintain structured content models, taxonomy frameworks, and metadata standards to support scalable content delivery and discoverability
Govern personalization strategies and semantic tagging to enable dynamic, user-centric experiences
Collaborate with search optimization (SEO/GEO), design, and product teams to align taxonomy with user journeys and business goals
Define and manage entity relationships and tagging strategies to support semantic search, personalization, and AI-driven content delivery
Partner with platform and data teams to integrate entity graph logic into Content Management System (CMS) and Product Information Management (PIM) systems
Design and execute QA protocols for templates, modules, and page-level content to ensure accessibility, legal compliance, and brand consistency
Conduct periodic audits and remediation efforts to maintain governance integrity
Develop and maintain governance documentation including lifecycle policies, editorial guidelines, and structured content protocols
Monitor page health, content performance, and governance adherence using analytics dashboards and reporting tools
Deliver actionable insights through governance reports to inform continuous improvement and strategic planning
Qualification
Required
5+ years of experience in digital content governance, structured content, or web operations
Deep understanding of metadata, taxonomy, entity modeling, and semantic content frameworks
Experience with CMS platforms (Contentful), PIM systems (Salsify), and entity graph tools
Proficiency in advanced Excel/Google Sheets functions (SQL a plus)
Experience in visualizing and documenting intricate content and data workflows using tools such as Visio, Lucidchart, or Miro
Familiarity with accessibility standards, search optimization (SEO/GEO) best practices, and compliance protocols
Strong communication, documentation, and cross-functional collaboration skills
Bachelor's degree in Information Science, Marketing, Communications, or related field
Benefits
Choose from a broad selection of medical, dental, life, and disability insurance options.
Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
Augment your education with team member tuition assistance programs.
Enjoy paid vacation time and paid holidays annually.
Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.
Company
RICOH COLOMBIA
Ricoh es una compañía global de información y tecnología construyendo sobre la base de nuestro legado de innovación en un nuevo mundo del trabajo.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase