System Soft Technologies · 2 months ago
Help Desk
Raleigh, NC
Contract
Onsite
New Grad, Entry Level
$25/hr - $25/hrSystem Soft Technologies is seeking a Technical Support Representative to join their growing IT team. The role involves being the first point of contact for IT support, troubleshooting issues, and assisting with onboarding and training team members.
ConsultingCustomer ServiceDigital MediaInformation TechnologySoftware
No H1B
U.S. Citizen Only
Responsibilities
Be the friendly first point of contact for IT support across our hotels and corporate office
Troubleshoot network, application, and high-speed internet issues with professionalism and care
Help onboard and train team members on basic tech tools and systems
Support our network security, backup systems, and hardware maintenance tasks
Qualification
Required
US Citizen or Green Card will only be considered
Technical Support Representative skills
Ability to troubleshoot network, application, and high-speed internet issues
Ability to help onboard and train team members on basic tech tools and systems
Support network security, backup systems, and hardware maintenance tasks
Curiosity and approachability
Clear communication skills
Ability to remain calm under pressure
Team player who enjoys building relationships across departments
Pride in making technology work seamlessly
Company
System Soft Technologies
SystemSoft is a company specializing in innovative IT consulting services and solutions.
Founded in 1999
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Sreedhar Veeramachaneni
CEO
David Romberger
Senior Client Partner
Recent News
Company data provided by crunchbase