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F.N.B. Corporation · 2 months ago

Director of Consumer Loan Operations

Pittsburgh, PA

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

F.N.B. Corporation is seeking a Director of Consumer Loan Operations to lead the strategic direction and oversight of all operational functions supporting the bank’s consumer lending portfolio. The role involves developing operational strategies, managing a diverse team, and ensuring compliance with regulatory requirements.

BankingFinanceFinancial Services

Responsibilities

Develop, refine and execute operational strategies aligned with the bank's consumer lending growth objectives through partnering with senior leaders to shape operational policies, risk frameworks, and service delivery models

Lead all aspects of consumer loan operations including origination support, booking, and servicing for all product lines

Lead, mentor, and develop a diverse team across multiple levels, including managers, analysts, and servicing specialists while fostering a culture of accountability, continuous improvement, and individual professional growth

Drive automation and digital transformation initiative to enhance the overall operational efficiency and customer experience through collaboration with IT, Product, and LOB to implement scalable processes and technology

Ensure adherence to all regulatory requirements including OCC, CFPB, FCRA, and UDAAP by maintaining robust internal controls and audit readiness across all operational functions

Performs other related duties and projects as assigned

Qualification

Consumer lending expertiseOperational strategy developmentTeam leadershipProcess optimizationRiskCompliance managementManagement skillsAnalytical skillsMulti-tasking abilityLoan structure experienceCommunication skillsOrganizational skillsInterpersonal skills