Blackhawk Network · 1 day ago
Staff IT Systems Engineer - Atlassian
Pleasanton, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$116K/yr - $156K/yr
8+ years expBlackhawk Network is a leading provider of branded payment solutions through a global platform. They are seeking a Staff IT Systems Engineer to manage the Atlassian platform and lead automation efforts while collaborating with internal and external clients to ensure effective integration and support of payment processing services.
E-CommerceFinanceFinancial ServicesPayments
Responsibilities
Own the complete Atlassian platform including Jira Software, Confluence, and related products—configuring, securing, and maintaining enterprise-scale deployments while driving BHN toward an automation-first approach to work management
Leverage the Atlassian automation platform to enhance and improve work and platform maintenance
Develop complex JQL queries, custom scripts, and leverage API endpoints to streamline the business and solve problems
Design and maintain automation orchestration for corporate services, particularly employee lifecycle management; serve as an automation subject matter expert, mentoring teammates on automated task development and champion best practices
Evaluate and implement new Atlassian products and third-party integrations aligned with business objectives
Co-manage our enterprise identity provider (IDP) solution and SaaS service portfolio, maintaining, securing, and auditing corporate services while ensuring compliance with regulatory requirements
Administer Okta workflows and integrations, leveraging APIs for automated user management and collaborating on access control policies and single sign-on implementations
Participate in BCP for corporate services, including backup strategies, redundancy planning, disaster recovery processes, and comprehensive infrastructure documentation
Support regulatory compliance efforts including ISO and SOC audits, ensuring systems meet security and operational standards while participating in vendor management for critical corporate services
Drive technology consolidation efforts across the organization, particularly following acquisitions, and participate in architectural decisions for both on-premises and SaaS-based corporate information systems
Provide escalated technical support for complex end-user issues requiring systems-level expertise and travel to satellite offices (5-10% of time) to support distributed infrastructure needs
Other assigned duties
Qualification
Required
8+ years as a Systems Engineer or 10+ years as a Systems Administrator with extensive Atlassian customization experience
Minimum 4 years administering Atlassian products in large enterprise environments, with deep expertise in Jira Software project customization and automation
2-4 years of Okta administration experience with proven success creating automation using APIs and Okta Workflows
Advanced proficiency in scripting languages (Python, Groovy, Bash) and API integration using tools like Postman
Demonstrated success designing and implementing automation solutions across multiple platforms
Expert-level knowledge of Atlassian suite (Jira, Confluence, etc.) including advanced JQL, automation rules, and custom field configuration
Strong API development and integration experience with RESTful services
Proficiency with identity management platforms, particularly Okta
Experience with additional enterprise tools: ServiceNow, Microsoft 365, Azure Active Directory, Intune, PowerShell
Self-starter who consistently over-delivers with minimal direction from management
Exceptional problem-solving abilities with a methodical approach to troubleshooting complex issues
Ability to thrive in ambiguous situations, quickly researching and mastering new technologies as needed
Superior prioritization skills with ability to manage multiple concurrent projects effectively
Meticulous attention to detail with ability to create clear, comprehensive documentation and administrative guides
Preferred
Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
Professional certifications in Atlassian, Okta, or Microsoft technologies
Experience in regulated industries (financial services, fintech)
Familiarity with compliance frameworks (ISO, SOC, PCI-DSS)
Benefits
401k with employer match
Medical
Dental
Vision
12 paid holidays throughout the year 2025
Sick pay accrual according to state law
Parental leave
Life insurance
Disability insurance
Accident and illness insurance
Health and dependent care flexible spending accounts
Wellness benefits
Flexible time off for all full-time employees
Company
Blackhawk Network
Blackhawk Network, Inc. provides prepaid and payments products in the United States and Canada.
1001-5000 employees
H1B Sponsorship
Blackhawk Network has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (24)
2023 (37)
2022 (53)
2021 (37)
2020 (44)
Funding
Current Stage
Public CompanyTotal Funding
unknown2018-01-01Post Ipo Equity
2013-04-19IPO
Leadership Team
Ron Pragides
Vice President of Engineering
Nik Sathe
Chief Product and Technology Officer
Recent News
EIN Presswire
2025-12-03
Business Wire
2025-12-03
Company data provided by crunchbase