Transdev North America · 2 months ago
Branch Administrator
Boston, MA
Full-time
Hybrid
Entry Level
$21/hr - $22.53/hr
1+ years expTransdev North America is a leader in mobility solutions, employing a large workforce across the United States. The Branch Administrator will provide administrative and clerical support for the operation, focusing on payroll processes and driver management.
AutomotiveHospitalityTransportationTravel
No H1B
Responsibilities
Review Driver requests for hours outside scheduled route time (exception hours) to determine the amount of time requested, establish the reasons for the additional time, and review written explanation for the request
Analyze detailed audit report that highlights yard departure times, student pick-up times, school arrival times, school departure times, student drop-off times, and yard return times for all routes
Use audit reports, third-party routing software, and other online tools to identify instances where a bus was idling, and/or where a bus deviated from its scheduled route
Make decisions about approving or denying exception time requests based on findings and operating guidelines around driver stops, starts, and actual bus route (versus the scheduled route)
Enter approval/denial information into proprietary time and attendance software that feeds ADP payroll software
Achieve weekly deadline for completion of the exception time cycle so payroll can meet deadline for the weekly payroll
Undertake in-depth analyses for certain individual routes with excessive exception time to determine true underlying root cause(s) as needed
Communicates equipment and data transmission issues that preclude a complete analysis of exception time request to the director of maintenance
Maintain the integrity of the exception time decision making process. Exercise ethical decision making by neither denying nor approving hours without reasonable justification
Interface with the Drivers, answer payroll questions, research/respond to payroll discrepancies, and communicate/forward needed payroll adjustments to Payroll
Obtain/forward required documentation for payroll changes to Payroll
Assist Drivers with setting-up online access to payroll hours and ADP information on the Drivers’ personal phones
Assist Branch Managers with posting/distributing weekly payroll summary sheets, posting Driver notifications, compiling/filing Driver route information, reviewing/ entering dry run information, ordering office supplies, and other tasks
Maintain confidentiality of all information
Perform other duties as assigned
Qualification
Required
Ability to work independently with general supervision
At least one year of experience in general office practices and procedures, preferably 3 years
HS Diploma or equivalent required, some form of higher education preferred, but not required
Able to multitask with conflicting priorities
Proficiency with Microsoft Word and Excel. Ability to use departmental software programs
Must demonstrate ability to pay close attention to details, and present good planning, organization, and time management skills
Excellent communications, interpersonal, confidentiality and organizational skills
Ability to read and comprehend instructions, short correspondence, and memos
Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.)
Successfully pass a pre-employment drug screen
Benefits
Vacation: minimum of two (2) weeks
Full-time work—doesn’t follow the school schedule
Holidays: 8 standard –varies by location and year.
Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, and voluntary long-term disability.
Company
Transdev North America
Transdev North America is the largest private sector operator of multiple modes of transit in North America, providing bus, shuttle.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Laura Hendricks
Chief Executive Officer
Fred Craig, Jr. PE
Chief Operating Officer Transdev Rail Inc.
Recent News
2025-10-17
Transdev North America
2025-06-24
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