Credit Genie · 15 hours ago
Manager, Data Analytics
New York, NY
Full-time
Onsite
Mid, Senior Level, Lead/Staff
8+ years expCredit Genie is a mobile-first financial wellness platform designed to help individuals take control of their financial future. As a Manager of Data Analytics, you will lead customer analytics efforts to drive understanding of customer behavior and improve retention strategies across the platform.
CreditCredit CardsFinancial ServicesFinTechLending
Responsibilities
Lead deep dives into customer retention metrics, lifecycle patterns, and churn drivers to inform targeted strategies for growth and customer loyalty
Collaborate with Risk Analytics to evaluate how credit risk, repayment patterns, and customer profiles influence retention outcomes
Design and implement methods to measure customer engagement and retention program effectiveness, including predictive modeling and cohort analysis
Build clear, intuitive dashboards and deliver actionable insights that help business leaders quickly understand and act on key metrics
Establish an 'always-on' approach to tracking retention KPIs, including early warning signals of churn or declining engagement
Partner with Marketing, Risk, Product, and Operations to align retention strategies with overall business objectives
Serve as a thought partner to marketing and risk teams, and mentor junior analysts to cultivate a culture of data-driven decision making
Qualification
Required
8+ years of experience in data analytics, customer lifecycle analytics or marketing analytics with a focus on retention or loyalty programs, ideally in a financial services
Master's degree (Analytics, Marketing, Mathematics, Economics, etc.)
Advanced SQL skills and demonstrated ability to work with both structured and unstructured databases
Proficiency in data visualization and BI tools (e.g., Tableau, Power BI, Qlik) and statistical languages such as Python or R
Proven understanding of customer behavior metrics (churn, LTV, cohort analysis) and how risk factors can impact retention
Excellent cross-functional partnership skills and the ability to communicate complex analyses to both technical and non-technical stakeholders
Entrepreneurial and self-directed, thriving in ambiguity and fast-paced environments. Comfortable testing, learning, and iterating quickly
Benefits
100% company-paid medical, dental, and vision coverage for you and your dependents on your first day of employment.
Monthly fitness reimbursement up to $100 or a full membership to LifeTime Fitness
401(k) with a 3.5% match and immediate vesting
Meal program for breakfast, lunch, and dinner
Life and accidental insurance
Flexible PTO
Company
Credit Genie
Credit Genie is a fintech company that provides financial tools and debt relief services.
51-200 employees
H1B Sponsorship
Credit Genie has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
Funding
Current Stage
Growth StageTotal Funding
$56.97MKey Investors
Khosla VenturesFortress Investment Group
2025-02-12Series Unknown· $33.79M
2023-10-20Series Unknown· $10M
2023-10-20Debt Financing
Recent News
2025-06-03
2023-12-19
2023-12-19
Company data provided by crunchbase