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Citi · 1 month ago

Applications Support Senior Analyst

Tampa Florida United States

Full-time

Hybrid

Senior Level

$146K/yr - $146K/yr

5+ years exp

Citi is a leading global bank, and they are seeking an Applications Support Senior Analyst for their Tampa, Florida location. The role involves designing and developing solutions for complex application problems, engaging in software testing and deployment, and troubleshooting production issues to ensure optimal application performance.

BankingFinanceFinancial Services

H1B Sponsor Likely

Responsibilities

Design and develop solutions to complex application problems

Develop software system testing and validation procedures, programming, and documentation

Engage in testing, and deployment ensuring adherence to best practices in CI/CD pipelines

Coordinate installations and upgrades of programs and systems using Github, SVN, BitBucket, Harness, UDeploy, OpenShift, ECS, and Kubernetes

Use object-oriented programming and client server applications to triage application development and troubleshoot production issues to determine root cause and devise solutions for rapid services restoration and conduct post-mortem analysis of outages

Use Unix Shell Scripting, Perl, SQL, PL/SQL, HTML, XML, .Net, Java, Web Designing, Windows Scripting, Windows PowerShell, and Python to debug user issues reported

Modify existing software to correct errors, adapt it to new hardware, and upgrade interfaces and improve performance supporting Custody and Clearing business

Monitor functioning of equipment to ensure system operates in conformance with specifications using ITRS Genes, Splunk, and App Dynamics

Use Oracle, MS SQL Server, and Teradata to investigate issues, optimize stored procedures for performance, efficiency, and scalability, and identify and resolve performance bottlenecks by fine-tuning database

Conduct crisis management efforts to resolve incidents reported across applications

Use Unix shell and Windows PowerShell to develop programs to automate repeatable manual tasks

Analyze business requirements and evaluate existing system capabilities to ensure operational requirements are properly addressed

Consult on project status, proposals, or technical issues, including software system design and maintenance

Provide evaluation of business process, system process, and industry standards

Store, retrieve, and manipulate data for analysis of system capabilities and requirements

Assist with data processing projects

Coordinate installation of software systems

Evaluate reporting formats, costs, and security needs to determine hardware configuration

Create clear and concise documentation, including flowcharts, diagrams, and layouts, and software system topology

Train users to use new or modified equipment

Validate changes in infrastructure and partner systems

Review applications contingency procedures and test disaster recovery

Identify manual touch point activities and define target plan to develop auto-recoverability

Qualification

Database managementPerformance monitoringUnix shell scriptingApplication troubleshootingPythonSQLKubernetesGitHubSoft skills

Required

Requires a Bachelor's degree or foreign equivalent in Computer Science, Computer Engineering or related field

5 years of progressive, post-baccalaureate experience as a Software Engineer, Technology Lead, or related position involving troubleshooting and debugging applications and systems for the financial services industry

5 years of experience must include: Systems management and integration; Performance monitoring and improvement of applications and systems; Troubleshooting and debugging applications and systems; Database management and optimization; Unix shell scripting, Perl, SQL, PL/SQL, HTML, XML, .Net, Java, web designing, Windows scripting, Windows PowerShell, and Python; Relational database management systems Oracle, MS SQL server; MS Windows Servers; Autosys, Control-M, Cron job, and Windows Task Scheduler; IBM Websphere MQ, Connect Direct, FTP/SFTP; GitHub, ECS, Kubernetes; ITRS Genes, Splunk and App Dynamics monitoring tools

At least 4 years must include: MSaaS Servers, UDeploy, OpenShift

Benefits

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Wellness programs

Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Company

Citi

Glassdoor3.8

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Founded in 1812

San Antonio, Texas, USA

10001+ employees

https://www.citi.com

H1B Sponsorship

Citi has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1386)

2024 (849)

2023 (1375)

2022 (1117)

2021 (876)

2020 (901)