South Carolina Treasurer's Office · 3 months ago
Program Coordinator II
The South Carolina Treasurer's Office is seeking a Program Coordinator II to support the Unclaimed Property Program and other consumer programs. The role involves data analysis, outreach initiatives, and collaboration with various stakeholders to enhance program effectiveness and awareness.
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Responsibilities
Proactively reviews unclaimed property database (data analysis/mining) to identify, recommend, plan and execute targeted outreach initiatives to generate paid unclaimed property claims and maximize funds returned by the program. Performs research on property records to identify the likely owner or lawful heir of properties. Generates claims and tracks results
Ensures all executive and legislative requests are escalated, documented, and responded to in a timely manner and in accordance with agency guidelines. Assists other team members with researching complex and/or escalated issues
Gathers and validates data from multiple sources to compile and prepare reports and materials for all program areas
Assists with activities to raise awareness of all consumer programs offered through the State Treasurer’s Office. This includes assisting STO Communications with UPP data validation for social media posts and other outreach initiatives and assisting with pre-event logistics, day-of activities and post-event follow up
Supports the Division Director and other division staff with the implementation of new initiatives, strategies, policies and procedures for the division. Manages the division’s college intern training and mentoring initiative
Qualification
Required
A bachelor's degree in public administration, business administration or a related field
At least two (2) years of progressively responsible experience in supporting a consumer-facing program or organization
Candidates must specifically meet the Agency Minimum Requirements or an equivalent combination of education and experience to be considered for this position
Strong interpersonal and customer service skills
Ability to communicate, verbally and in writing, with a variety of individuals including the general public, executive leadership, public officials and business owners
Attention to detail and strong research, analytical, data validation and reporting skills
Must be naturally curious and proactive in seeking out accurate information, solving problems, and navigating complex systems to support constituents and staff
Genuinely committed to delivering exceptional service in a government setting
Ability to effectively manage multiple responsibilities, track details across various tasks, and consistently meet deadlines
Comfortable working in a fast-paced, dynamic environment
Able to manage shifting priorities, handle interruptions with professionalism, and remain composed under pressure
Must be proficient in Microsoft Office products
Must be able to excel in an open work environment with moderate background noise
Willingness and ability to travel
May require occasional in-state travel and very limited overnight travel
Must be able to safely lift and carry files, books and reports weighing up to 25 lbs
Must be able to sit, stand, and walk for intermittent periods of time
Must be able to reach, bend, and twist at the waist to perform filing, desk work and operate general office equipment
Preferred
Experience with data analytics/mining and tailoring data and information for executive and public audiences
Company
South Carolina Treasurer's Office
The South Carolina Treasurer’s Office is a fast-paced, high-performing operation that more closely resembles a large regional bank.
Funding
Current Stage
Growth StageCompany data provided by crunchbase