Senior Analyst, Enterprise Monitoring jobs in United States
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RTX · 1 week ago

Senior Analyst, Enterprise Monitoring

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. They are seeking a Senior Analyst to join their Enterprise Monitoring team, focusing on supporting applications and processes for monitoring network infrastructure. The role involves troubleshooting network and application issues, maintaining monitoring applications, and collaborating with various teams in a 24/7 operational environment.

AerospaceManufacturingSecuritySensorTelecommunications
badNo H1BnoteU.S. Citizen Onlynote

Responsibilities

Troubleshoot issues related to network and application performance using defined toolset
Implement, configure, administer, and maintain the critical applications and related infrastructure elements that provide monitoring, alerting, and reporting for network infrastructure components on the RTX production network
Facilitate vendor support and ensure compliance with all RTX policies, standards, and processes
Support a flexible schedule, collaborating amongst multiple functions and frameworks to support a business-critical 24 x 7 operational environment
Service user requests, maintain documentation, support management activities, project initiatives and continual process improvement efforts

Qualification

Network troubleshootingApplication performance monitoringITIL FoundationsNetwork packet captureLinux scriptingREST APIsNetwork observabilityUser training developmentCross-functional collaborationTechnical communication

Required

Typically Requires a University Degree or equivalent experience and minimum 2 years of prior relevant experience, or An Advanced Degree in a related field
2 years experience in networking fundamentals, skilled in network and application troubleshooting

Preferred

Knowledge of ITIL Foundations and/or ITIL Service Operations
Working knowledge of network packet capture solutions, trace analysis, and SNMP-based network management solutions
Experience with Linux-related scripting (Bash, Perl, Python, etc.) and REST APIs
Highly motivated, self-starter able to adjust quickly to changing priorities, making quick decisions with limited information
Adept at navigating cross functional processes, interfacing with both technical and non-technical staff at all levels
Knowledge of network based synthetic testing and network transport capacity analysis
Ability to translate technical information for both technical and business audiences
Able to develop content and deliver user training for supported platforms
Expertise with network observability processes and best practices

Benefits

Medical
Dental
Vision
Life insurance
Short-term disability
Long-term disability
401(k) match
Flexible spending accounts
Flexible work schedules
Employee assistance program
Employee Scholar Program
Parental leave
Paid time off
Holidays

Company

RTX is comprised of three market-leading businesses – Collins Aerospace, Pratt & Whitney and Raytheon – working as one to answer the biggest questions and solve the hardest problems in aerospace and defense.

Funding

Current Stage
Public Company
Total Funding
$3.2M
Key Investors
LIFT Ecosystem Accelerator
2024-02-22Grant· $0.2M
2019-06-09Acquired
2010-01-14Grant· $3M

Leadership Team

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Daniel Conroy
Chief Technology Officer - Digital
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Kevin DaSilva
Corporate Vice President & Treasurer
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Company data provided by crunchbase