Acrisure · 1 day ago
Associate Account Manager
Kentwood, MI
Full-time
Onsite
Entry Level
2+ years expAcrisure is a global fintech leader that empowers businesses and individuals with tailored solutions. The Associate Account Manager will handle day-to-day processing of client-related documents and ensure exceptional customer service while collaborating with the team.
Financial ServicesInsuranceInsurTech
Responsibilities
Serves as primary processor of client-related documents and services
Utilizes standard processes to increase effectiveness and improve overall service delivery
Administers defined processes, analyze data, and suggests improvements
Provides professional, timely, and accurate output to customers and internal team members
Partners with the team to manage the workload and deliver exceptional customer service
Improves client satisfaction by meeting and exceeding customer service standards
Receives and responds to client calls and email requests per Customer Service Standards
Works side-by-side with the team and fosters on-going, open communication, and manages the workload
Facilitates a team environment that promotes collaboration and trusted partnerships
Stays on top of priorities and reprioritizes as needed, while maintaining accuracy of output
Qualification
Required
Current Insurance License in Property & Casualty and/or Health & Life for the state in which your agency office is located, OR the ability to obtain this within six months of hire
Proficient in Microsoft Office Products
Must be comfortable in an electronic environment with strong computer skills
Excellent people skills and ability to work well in a team environment
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
High school diploma or GED
A minimum of 2 years' experience within the insurance industry or business-related setting
Preferred
College degree preferred
Benefits
Competitive compensation
Generous vacation policy, paid holidays, and paid sick time
Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)
Company-paid Short-Term and Long-Term Disability Insurance
Company-paid Group Life insurance
Company-paid Employee Assistance Program (EAP) and Calm App subscription
Employee-paid Pet Insurance and optional supplemental insurance coverage
Vested 401(k) with company match and financial wellness programs
Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options
Paid maternity leave, paid paternity leave, and fertility benefits
Career growth and learning opportunities
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
Company
Acrisure
Acrisure offers financial services solutions for insurance, reinsurance, real estate, cyber services, and asset and wealth management.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$11.37BKey Investors
Bain Capital Special SituationsAbu Dhabi Investment AuthorityBDT & MSD Partners
2025-06-06Debt Financing· $550M
2025-05-20Private Equity· $2.1B
2024-06-05Debt Financing· $1.6B
Leadership Team
Greg Williams
Co-Founder, Chairman & CEO
Mark Wassersug
Chief Technology Officer
Recent News
Beinsure - Insurance, Reinsurance, InsurTech Insights
2026-01-14
2025-12-08
Company data provided by crunchbase