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National University · 2 days ago

Associate Center Director (Porterville, CA)

Porterville, CA

Full-time

Onsite

Mid, Senior Level

$51K/yr - $69K/yr

6+ years exp

National University is committed to providing quality education and fostering student success. The Associate Center Director will develop and manage academic programs in collaboration with community colleges, oversee daily operations, and represent the university in community engagement initiatives.

E-LearningEdTechHigher EducationNon ProfitUniversities

Responsibilities

Develop and manage onsite and online cohort programs aligned with community college partnership needs

Identify and expand academic program offerings and transfer pathways in collaboration with Porterville College and other CC partners

Maintain and enhance articulation agreements and transfer initiatives, including tuition reduction strategies for non-ADT eligible students

Serve as liaison with community college leadership, academic departments, veteran’s centers, and student support services

Attend and actively participate in CC advisory boards, partnership meetings, and program development sessions

Build and maintain strong relationships with CC stakeholders, including Deans, Presidents, Counselors, and Transfer Centers

Act as a recruiter for onsite programs; organize at least three engagements per month (e.g., classroom presentations, campus events, hosted info sessions)

Represent NU at external community events to build brand visibility and expand local partnerships

Visit satellite campuses regularly to recruit, support programs, and attend student-centered events (e.g., Welcome Week)

Oversee daily operations of onsite and online programs and manage course creation, scheduling, and room assignments at the community college

Serve as acting department lead in the absence of the Center Director

Lead team meetings and represent the department in Student Services Leadership Team sessions

Monitor team schedules, attendance, and payroll/timecard submissions

Foster a culture of excellence, inclusivity, and collaboration through initiatives, team-building, and open communication

Provide ongoing coaching, mentorship, and professional development through individual development plans and performance reviews

Plan and deliver training programs to enhance both technical and soft skills across the team

Contribute to short- and long-term strategic planning aligned with academic and operational goals

Ensure regulatory compliance and uphold university standards, policies, and procedures

Evaluate team performance through data and metrics to improve service delivery and student outcomes

Conduct internal audits and provide coaching to support quality assurance and accreditation compliance

Engage in interdepartmental collaboration to ensure cohesive decision-making and student-centered solutions

Act as an escalation point for student concerns and coordinate with appropriate university departments to resolve issues

Assist in the development of operational reports and share findings with Center and Senior Directors

Support strategic initiatives, special projects, and continuous improvement efforts in collaboration with leadership

Partner with local government agencies, businesses, and civic organizations to promote NU programs and build partnerships

Other duties as assigned by the Director/Center Director, Senior Director, or AVP

Direct oversight of at least one (1) team member

Hire, train and develop Campus Support Specialists, Laboratory team members, and other Campus Operations staff

Implement and lead individualized development plans for all team members

Direct oversight for all performance management actions inclusive of direct coaching, performance action delivery, and termination of team members

Qualification

Higher education administrationSupervisory experienceProgram developmentCommunity engagementAnalytical skillsLeadership principlesCommunication skillsOrganizational skillsCustomer serviceTeam buildingCoaching skillsMarketing skillsERP softwareMicrosoft Office SuiteProblem-solvingConflict resolution

Required

Bachelor's degree in management, business, human behavior, psychology, or marketing required

Minimum of six (6) years' experience, and one (1) year of supervisory experience in administrative management, preferably in higher education

Experience in higher education administration, facility maintenance or finance

Ability to handle multiple tasks in a demanding environment

Demonstrated ability to motivate and provide leadership and training in complex areas

Established problem-solving abilities and resource application

Able to professionally represent the University in marketing and public relations activities

Organization and follow through

Analytical and logical thinking skills

Strong communication skills; both verbal and written

Knowledge of academic and business workings of a higher education institution

Knowledge of University policies and procedures

Ability to work independently in a leadership role and foster a cooperative spirit within a large and/or small team of diverse cultures and across the organization at all levels

Knowledge of leadership principles and practices

Working knowledge in building teams

Ability to resolve conflict and performance manage team members as appropriate

Ability to coach to improve development and skills

Skill in verbal and written communication

Ability to problem-solve

Ability to collaborate effectively with others and build and motivate a team

Excellent customer service and communication skills

Strong analytical and critical thinking skills

Demonstrated ability to motivate and provide leadership and training in complex areas

Established problem-solving abilities and resource application

Proven analytical abilities and logical thinker

Able to professionally represent the university in marketing and public relations activities

Skill in being a role model, while anticipating and planning for change

Effectively able to communicate the vision to the team with the ability to lead, direct, and/or influence others to obtain results using a wide degree of creativity and latitude

Understands the implications of decision and actions, including a deep understanding of overall big picture of the business; able to take an idea from concept to reality

Ability to focus on achieving results consistent with the organization's objectives and develop goals based on the organization's vision, mission and strategic goals and objectives

Actively able to seek opportunities to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives

Ability to deal with problems involving several concrete variables in standardized situations; apply common sense understanding to carry out instructions furnished in written or oral form

Advanced use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook and Enterprise Resource Planning (ERP) software applications used within a University setting

Organizational and follow through skills

Strong administrative skills to facilitate operations

Preferred

Master's degree preferred

Benefits

Comprehensive well-being benefits for you and your family

Company

National University

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National University is a private nonprofit university that provides accessible and achievable higher education to adult learners. It is a sub-organization of National University System.

Founded in 1971

La Jolla, California, USA

1001-5000 employees