Community Health Systems · 1 month ago
Sr. Systems Administrator (Onsite in Birmingham)
Birmingham, AL
Full-time
Onsite
Senior Level
5+ years expCommunity Health Systems is a healthcare organization that is seeking a NOC Senior System Administrator to ensure the performance and availability of applications and infrastructure. The role involves troubleshooting, monitoring, and providing issue resolution to minimize service degradation and outages in hospitals and clinics.
Health CareHospital
Responsibilities
Proactively monitor performance and availability of applications, operating system platforms, and infrastructure to identify root cause and provide issue resolution to minimize degradation and outages to hospitals and clinics in the delivery of patient care
Perform proactive troubleshooting activities utilizing CHS standard monitoring tools to detect and classify service impacting events of targeted applications, operating systems platforms and network devices for the purpose of preventing potential outages of those systems in compliance with defined Service Level Agreements
Maintain best practices on managing systems and services across all environments
Monitor hospital and clinic applications and infrastructure to meet or exceed defined Service Level Agreements
Perform initial troubleshooting on alerts to identify root cause and provide immediate issue resolution or coordinate with internal support teams for ticket routing to appropriate resources or to engage on call resources after hours
Maximize application performance by monitoring performance; coordinate with level 3 support groups to proactively mitigate minor issues before they become critical. diagnose and resolve complex configuration and troubleshooting issues within a multi-vendor infrastructure
Correlate application and network data to perform troubleshooting steps for performance or availability related issues on applications, network or operating system platforms
Utilize log files from disparate sources to aid in troubleshooting network connectivity, service delivery or application connectivity
Partner with operational teams during enterprise wide crisis scenarios, e.g. large-scale production service outages, outside of the routine change management process
Experience creating and maintaining procedural documentation
Qualification
Required
High School Diploma
5+ years' experience supporting medium to large network infrastructures preferably in a multi-hospital and/or medical center setting
Must be willing to work in 24/7 operations environment and participate in 12 hour shift rotation
Strong interpersonal, written, and oral communication skills
Ability to effectively prioritize tasks in a high-pressure environment
Self-starter able to own projects or processes and work independently to complete and document those tasks
Energetic, eager to grow in a Fortune 500 Company with significant career opportunities
Experience in LAN/WAN protocols
Knowledge of VMWare and Nutanix/AHV
Basic knowledge of Dell/EMC SAN or similar is a plus
Experience with Logicmonitor, Solarwinds NCM, Cisco ISE, Cisco DNA Center, Thousand Eyes and/or similar tools
Knowledgeable of TCP/IP and the OSI Model
Knowledge of Windows/Linux/Unix operating systems
Expertise with common troubleshooting techniques such as ping, traceroute, nslookup, netstat, nmap, DNS queries, etc
Experience with packet sniffing technologies for wired and wireless environments. (Wireshark or similar)
Basic knowledge of Networking components (routers, switches, load balancers, wireless access points, etc)
Basic knowledge of firewalls and load balancers
Experience with anomaly detection
Preferred
Bachelor's Degree
Experience in supporting healthcare environments
Appropriate industry certification(s)
Company
Community Health Systems
Community Health Systems is one of the nation’s leading healthcare providers.
10001+ employees
H1B Sponsorship
Community Health Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (3)
2023 (4)
2022 (4)
Funding
Current Stage
Public CompanyTotal Funding
$3.67B2025-07-28Post Ipo Debt· $1.79B
2024-05-21Post Ipo Debt· $1.12B
2023-12-11Post Ipo Debt· $750M
Leadership Team
Jason Johnson
SVP, Chief Accounting Officer
Hunter Phillips
Director Strategic Consumer Engagement
Recent News
Business Wire
2025-12-03
Morningstar.com
2025-11-05
PR Newswire
2025-10-28
Company data provided by crunchbase