Xylem · 2 days ago
Elite/Lead Field Service Technician
Nederland, TX
Full-time
Onsite
Senior Level
$31/hr - $36/hr
5+ years expXylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact. They are seeking a skilled and experienced Elite/Lead Field Service Technician to execute field service activities at customer sites, working with complex systems and leading less experienced team members.
Professional ServicesSporting GoodsTravel
Responsibilities
Foster and maintain a safe working environment and safety-focused culture throughout the organization
Properly handle and care for company property
Work with advanced, multi-system, and/or complex technical systems
Proactively troubleshoot mechanical and electrical systems and equipment
Identify and resolve safety issues involving both company-owned and customer-owned equipment
May be responsible for supporting multiple systems, locations, or customer accounts
Escalate issues as needed and engage appropriate internal resources to resolve personnel or customer concerns
Provide coaching and training to entry-level technicians
Qualification
Required
High school diploma or GED
Eligibility to obtain a TWIC card
5–7 years of technical experience, preferably in industrial or commercial process water systems
Proficiency with Microsoft Office and smart devices
Strong customer service experience
Demonstrated critical thinking and troubleshooting skills
Basic knowledge of control systems (e.g., PLCs)
Must be able to work independently and as part of a team
Typically works with little to no direct supervision
Capable of leading, coaching, and motivating others
Travel up to 50% or more required
Preferred
Experience in HVAC, electrical systems, diesel mechanics, control systems, or industrial equipment
Technical military backgrounds
Benefits
Medical, dental, and vision insurance plans
401(k) with company match
Generous paid time off
Paid parental leave
Tuition reimbursement
Career development opportunities
Recognition and wellness initiatives
Employee discount program
Customizable benefits available from day one
Paid Volunteer Program, Xylem Watermark
Company
Xylem
Xylem is the global leader in advanced technologies, solutions and services that address the world’s biggest water challenges.
10001+ employees
H1B Sponsorship
Xylem has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (33)
2024 (8)
2021 (5)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Bill Grogan
Senior Vice President and Chief Financial Officer
Matt Latino
VP, Finance and Segment CFO Americas, Applied Water Systems and Measurement & Control Solutions
Recent News
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2025-10-07
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2025-10-02
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