Front Desk Supervisor jobs in United States
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Four Seasons Hotels and Resorts · 1 day ago

Front Desk Supervisor

positionNew York, NY
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
money$41.20/hr - $41.20/hr
date1+ years exp

Four Seasons Hotels and Resorts is a luxury hotel brand known for exceptional guest experiences. The Front Desk Supervisor is responsible for ensuring a smooth arrival and departure experience for guests, supervising the front desk staff, and addressing guest needs to maximize satisfaction.

HospitalityHotelLeisureRental PropertyTravel

Responsibilities

Welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment
Checks guest out of the hotel, preparing and explaining the bill
Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with all Four Seasons’ policies

Qualification

Front Office experienceOpera softwareVerbal communicationWritten communicationProblem-solvingRelationship-buildingPersonal presentationMulti-lingual

Required

Minimum of 1 Year Front Office experience
Strong verbal and written communication skills
Excellent problem-solving and relationship-building skills
Excellent personal presentation
Previous experience in a related position

Preferred

Knowledge of and ability to use Opera preferable
Multi-lingual, a plus

Benefits

Competitive salary and a comprehensive benefits package
Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
Complimentary accommodation at other Four Seasons Hotels and Resorts
Complimentary employee meals
Paid holidays, vacation, and sick days
Culinary, retail and wellness experiences at special rates

Company

Four Seasons Hotels and Resorts

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Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
dateFounded in 1961
location
Toronto, Ontario, CAN
people-size10001+ employees
web-link
http://www.fourseasons.com

Funding

Current Stage
Public Company
Total Funding
$579M
Key Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity

Leadership Team

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Alejandro Reynal
President and CEO
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Sudhakar Veluru
CIO / CTO
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Recent News

Canada NewsWire
Four Seasons and Catuaí Asset Announce Luxury Beachfront Hotel in Rio de Janeiro, Brazil
2025-12-10
The Rio Times
Four Seasons To Reopen Rio’s Iconic “Marinão” As Ultra-Luxury Beachfront Hotel In 2029
2025-12-10
PR Newswire
Four Seasons Announces Highly Anticipated Opening in Germany with Luxury Hotel in Berlin
2025-12-02
Company data provided by crunchbase