Pretium Enterprise Services, India · 3 months ago
Service Technician III - HVAC
Kansas City, MO
Full-time
Onsite
Senior Level
5+ years expProgress Residential is the largest provider of high-quality, single-family rental homes in the United States. The Service Technician III - HVAC plays a crucial role in delivering an excellent customer experience by inspecting, troubleshooting, and repairing HVAC systems and performing various maintenance tasks in residential properties.
Financial Services
Responsibilities
Ability to quickly assess the situation and determine the appropriate steps necessary to resolving the service requests while providing outstanding customer service and being an ideal representative of Progress Residential
Perform scheduled and unscheduled/emergency preventative maintenance, inspections, and service requests including replacement, and modifications of equipment or systems as needed or requested by customers, involving the following daily:
Electrical, plumbing and HVAC systems
Appliances
Water irrigation systems
Stairs, gates, fences, patios, railings
Tile, carpet, and flooring
Roofing, gutters, fasteners
Interior/exterior lights and ceiling fans
Fireplaces and Gas fixtures
Shutters, doors, cabinets, windows, sliding glass doors and locks
Leaks
Drywall and Painting
Pool areas, tile, hot tub/spa, pool furniture
Other Service areas as required
Diagnose and troubleshoot advanced issues and then repair or replace defective equipment, components, or wiring on HVAC equipment
Report all major repairs or replacements prior to any expenditure of funds
Must be always aware of the condition of the property and take immediate steps to correct any unsafe condition
Service Technicians will conduct all business in accordance with company policies and procedures and all state and federal regulations (such as Lead Based Paint, ADA, Fair Housing, HAZCOM Program OSHA, etc.)
Ensures all workplace safety standards and practices are upheld
Completes service requests in a professional timely manner
Maintains regular attendance and excellent punctuality
All other duties assigned
Qualification
Required
High school diploma or equivalent required
Minimum of 5 years' experience in general service and maintenance experience (painting, plumbing, carpentry, electrical, drywall repair, etc.)
EPA Certification Required
Minimum 5 years' experience providing routine maintenance, cleaning, inspection and repair of warm air furnaces, air conditioners, duct distribution systems, water heaters, and related piping and electrical
Required equipment - Employee must have their own basic tools required to perform ongoing service in residential environment
Maintain reliable transportation daily that can professionally and safely transport required materials necessary to perform job functions (i.e., ladders, hot water heaters, appliances, etc.)
Must possess valid driver's license in the working state
Available for on-call Service, weekends and evenings as needed
Must possess ability to work and cope well under pressure, meet multiple and sometimes competing and tight deadlines
Ability to interact with residents, and vendors/contractors tactfully and professionally
Strong organizational skills, communication and 'people skills'
Typical Physical Demands - Regularly required sitting and standing for several hours at a time, to climb up and down stairs several times each day, and to lift 50 pounds with ease
Must be knowledgeable of all pertinent laws and EPA and OSHA regulations
Preferred
Technical College or Trade Program with HVAC Certification is preferred
Experience repairing all makes & models of residential appliances in customers' homes preferred
Ability to maintain, inspect, diagnose and troubleshoot advanced issues and then repair or replace defective equipment or components on standard household appliances preferred
Ability to install all makes & models of residential appliances preferred
Previous experience in either the single-family or multi-family rental industry preferred
Working knowledge of Microsoft Office software and working proficiency with handheld computer (i.e., Smartphone, iPad preferred)
Benefits
Comprehensive healthcare coverage for you and your family
Parental leave
Paid time off
401k match
10 paid holidays
Company
Pretium Enterprise Services, India
Pretium Enterprise Operations India Private Limited (PES India) is a subsidiary of Pretium Partners, LLC.
501-1000 employees
H1B Sponsorship
Pretium Enterprise Services, India has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase