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Informa · 1 month ago

Global Retention Lead

605 3rd Ave, New York, NY 10158, USA

Full-time

Onsite

Mid, Senior Level

$100K/yr - $130K/yr

5+ years exp

Informa is a leading company in the Events Services industry, known for its innovative approach to B2B events. They are seeking a Global Retention Lead to manage a team of sales professionals, drive significant revenue through strategic partnerships, and enhance client relationships across their festival portfolio.

B2BBusiness IntelligenceEventsInformation ServicesLead GenerationMarketingPublishing

Responsibilities

Lead, coach, and develop a team of six direct reports to exceed individual and team sales targets

Foster a high-performance culture focused on accountability, creativity, and collaboration

Conduct regular performance reviews, pipeline assessments, and strategic planning sessions

Own and deliver a $30M+ revenue target through strategic partnerships

Manage up forecasts, trading updates, and risk to the Global Head of Partnerships

Develop and execute strategies that align with business objectives and market trends

Identify new revenue opportunities and optimize existing partnerships for growth and retention

Lead negotiations and close complex, high-value deals that drive mutual value

Collaborate cross-functionally with marketing, operations, legal, finance and other internal teams to ensure seamless execution

Provide accurate revenue forecasting and pipeline reporting to senior leadership

Monitor market trends and competitor activity to inform strategy and positioning

Track and analyze performance metrics to continuously improve team effectiveness

Maintain accurate contact and activity information in Salesforce

On-site operational support during Festival period, including direct liaison with clients and suppliers

Willing and able to travel for necessary event operations, site visits, planning to both our London, UK HQ office and Cannes Lions Festival in Cannes, France

Qualification

Sales leadershipRevenue generationNegotiation skillsBrand marketingCRM proficiencyTeam managementCoaching skillsLanguage skillsAnalytical skillsCommunication skills

Required

Excellent management and coaching skills

Excellent literacy and numeric skills required

Confident verbal communications skills, with experience presenting to C-suite executives

Computer literate, use of Google suite, Slack and internal CRM will be required

5-8 years experience in a sales environment with evidence of demonstrable success

Preferred

Language skills preferred though not required, although French and/or Spanish would be of significant added value

Benefits

Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment

Broader impact: take up to four days per year to volunteer, with charity match funding available too

Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves

Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year

Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount

Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more

Recognition for great work, with global awards and kudos programs

As an international company, the chance to collaborate with teams around the world