Apply on Employer Site

Vital Records Control (VRC) · 1 month ago

Release of Information Specialist

Birmingham,AL,US

Full-time

Onsite

New Grad, Entry Level

Vital Records Control (VRC) is seeking a Release of Information Specialist I to process requests for medical records while ensuring compliance with privacy regulations such as HIPAA. The role involves validating requests, maintaining quality control, and ensuring timely release of information to healthcare clients.

Big DataCloud Data ServicesCloud StorageData StorageDigital SignageDocument ManagementEnterprise SoftwareInformation ServicesSaaSSoftware

Responsibilities

Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance

Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client

Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC

Validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure

Classifies request type correctly

Logs request into ROI software

Retrieves and uploads requested portions of the patient’s medical chart (from electronic or physical repository)

Performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI)

Checks for accurate invoicing and adjusts invoice as needed

Releases request to the valid requesting entity

Rejects requests for records that are not HIPAA-compliant or otherwise valid

For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure

Documents in ROI software all exceptions, communications, and other relevant information related to a request

Alerts supervisor to any questionable or unusual requests or communications

Alerts supervisor to any discovered or suspected breaches immediately

Alerts supervisor to any issues that will delay the timely release of records

Answers requestor inquiries about a request in an informative, respectful, efficient manner

Stores all records and files properly and securely before leaving work area

Ensures adequate office supplies available to carry out tasks as soon as they arise

Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs

Understands that healthcare facility assignments (on-site and/or remote) are subject to change

Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations

Maintains confidentiality, security, and standards of ethics with all information

Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner

Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment

Must adhere to all VRC policies and procedures

Completes required training within the allotted timeframe

Creating invoices and billing materials to send to our clients

Ensuing that client information details are kept up to date

All other duties as assigned

Qualification

HIPAA complianceEHR/EMR platformsMedical records knowledgeMicrosoft OfficeAttention to detailDocumentation skillsBilingual skillsInterpersonal skillsOrganizational skillsCommunication skills