Thermo Fisher Scientific · 2 weeks ago
IT Site Support Engineer II
Bohemia, NY
Full-time
Onsite
Entry, Mid Level
$73K/yr - $95K/yr
2+ years expThermo Fisher Scientific is a global leader in serving science, and they are seeking an IT Site Support Engineer II to provide technical support for manufacturing process equipment and automation systems. The role involves ensuring compliance with GxP guidelines, maintaining IT/OT infrastructure, and collaborating with various teams to enhance data integrity and cybersecurity.
BioinformaticsBiotechnologyCloud Data ServicesConsultingHealth CareLife ScienceManagement Information SystemsOffice SuppliesPrecision Medicine
Responsibilities
Provide hands-on technical support to manufacturing staff, addressing hardware, software, and networking issues in a timely manner
Collaborate with IT, global engineering, site engineering & facilities, Quality and compliance teams to ensure GxP guidelines are followed, including data integrity, audit trails, and documentation practices
Implement and maintain IT solutions in compliance with CFR 21 Part 11 and IEC 62443 standards, ensuring security and data integrity within manufacturing and laboratory environments
Install, configure, and maintain IT/OT equipment, including computers, servers, and specialized manufacturing and laboratory instruments, while ensuring they meet compliance standards. Required on initial installation and continuous operations
Great Organizational skills such as Time management, Prioritization and Attention to Detail!
Participate in the planning and execution of DI remediation & production projects related to new equipment deployments, system upgrades, network enhancements, and software implementations within the site
Ability to collaborate within a team structure, make decisions, solve problems, communicate inside & outside the organization, and analyze, plan, coordinate and prioritize work, teaming with Engineering and Global IT to support IT/OT and Industrial cybersecurity
Fix and resolve technical issues related to software applications, operating systems, and network connectivity to minimize downtime and disruptions!
Collaborate with vendors and third-party service providers for equipment maintenance, repairs, and upgrades
Deliver training and support to end-users on IT/OT tools, applications, security practices, and compliance requirements to improve overall system knowledge and awareness
Research new infrastructure technologies and make educated recommendations
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, Electrical Engineering or equivalent work experience
A consistent track record in IT/OT support role within manufacturing, laboratory, or other regulated environments
2-5 Years experience with networking concepts, protocols, and configurations
Understanding of PERA (the Purdue Model) within a manufacturing environment and SCADA systems
Understanding of GxP regulations (GMP, GLP, GCP), CFR 21 Part 11, and IEC 62443 standards, and experience implementing IT solutions in compliance with these guidelines
Superb communication and social skills to effectively collaborate across multi-functional teams and end-users
Ability to adapt to evolving technologies and work in a dynamic, fast-paced environment
Experience in leading the deployment and/or maintenance of a manufacturing IT/OT infrastructure system
Provide hands-on technical support to manufacturing staff, addressing hardware, software, and networking issues in a timely manner
Collaborate with IT, global engineering, site engineering & facilities, Quality and compliance teams to ensure GxP guidelines are followed, including data integrity, audit trails, and documentation practices
Implement and maintain IT solutions in compliance with CFR 21 Part 11 and IEC 62443 standards, ensuring security and data integrity within manufacturing and laboratory environments
Install, configure, and maintain IT/OT equipment, including computers, servers, and specialized manufacturing and laboratory instruments, while ensuring they meet compliance standards
Participate in the planning and execution of DI remediation & production projects related to new equipment deployments, system upgrades, network enhancements, and software implementations within the site
Ability to collaborate within a team structure, make decisions, solve problems, communicate inside & outside the organization, and analyze, plan, coordinate and prioritize work
Fix and resolve technical issues related to software applications, operating systems, and network connectivity to minimize downtime and disruptions
Collaborate with vendors and third-party service providers for equipment maintenance, repairs, and upgrades
Deliver training and support to end-users on IT/OT tools, applications, security practices, and compliance requirements to improve overall system knowledge and awareness
Research new infrastructure technologies and make educated recommendations
Excellent problem-solving skills to assist in issue resolution
Excellent verbal and written communication skills
Ability to translate business requirements into technical designs to meet business needs
Must be a self-starter with high level analytical skills combined with thorough documentation abilities
Preferred
Candidates with GMP experience and/or experience deploying, maintaining, and developing validated systems in supervised healthcare environments are preferred
Windows and/or Linux systems administration and/or network device management
Ability to fix, diagnose, and resolve issues on the manufacturing equipment and 3rd party applications supported by vendor and engage functional teams as needed
Benefits
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
Company
Thermo Fisher Scientific
Thermo Fisher Scientific is a biotechnology and laboratory equipment company that provides a wide range of scientific products and services.
10001+ employees
H1B Sponsorship
Thermo Fisher Scientific has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (272)
2024 (224)
2023 (233)
2022 (342)
2021 (315)
2020 (227)
Funding
Current Stage
Public CompanyTotal Funding
$15.97BKey Investors
National Grid
2025-11-24Post Ipo Debt· $2.42B
2025-09-30Post Ipo Debt· $2.5B
2023-08-07Post Ipo Debt· $2.95B
Leadership Team
Stephen Williamson
Senior Vice President and Chief Financial Officer
Daniella Cramp
Senior Vice President and President, Bioproduction Group
Recent News
Company data provided by crunchbase