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OpenGov Inc. · 1 month ago

Senior Recruiting Coordinator

US | Massachusetts | Boston

Full-time

Onsite

Mid, Senior Level

$60K/yr - $80K/yr

3+ years exp

OpenGov is the leader in AI and ERP solutions for local and state governments in the U.S. As a Senior Recruiting Coordinator, you will create exceptional candidate experiences and empower hiring teams, ensuring operational excellence in the recruitment process.

Data VisualizationEnterprise SoftwareGovTechSaaSSoftware

Responsibilities

Champion the Candidate Experience: Own every step of the interview process to ensure a seamless, positive, and personalized journey for all candidates

Drive Velocity and Operational Excellence: Coordinate interviews (phone, video, and onsite) with speed, accuracy, and attention to detail while maintaining SLA best practices

Be the Go-To Partner: Build trusted relationships with hiring teams and recruiters, becoming their first call for scheduling, logistics, and process questions

Represent the OpenGov Brand: Be the “Face of OpenGov” - embody our values, communicate with empathy, and create memorable touchpoints for every candidate

Master the Tools: Maintain pristine candidate data and workflows in our ATS (Ashby). Serve as the Ashby SME, leading the charge on process hygiene and operational improvements

Communicate Like a Pro: Engage candidates and hiring teams across phone, email, text, and live meetings - always clear, professional, and warm

Problem Solve with Poise: Anticipate and resolve scheduling challenges quickly, ensuring interviews run smoothly and on time

Elevate the Process: Continuously identify opportunities to improve efficiency, speed, and quality in how we deliver recruiting operations

Collaborate Across Teams: Support special projects and recruiting initiatives that enhance hiring performance and experience across OpenGov

Qualification

Recruiting CoordinationATS experienceSaaS experienceGSuite proficiencyOutstanding communicationProblem-solving skillsAttention to detailCollaborative spirit

Required

3+ years of Recruiting Coordination experience

Bachelor's degree or equivalent experience

Proven ability to prioritize, multitask, and execute in a fast-paced environment using GSuite and modern recruiting tools (Zoom, Ashby, Google Calendar, etc.)

A passion for delivering world-class candidate and hiring team experiences

Demonstrated success maintaining SLA excellence and handling scheduling conflicts with professionalism and composure

Outstanding communication skills - written, verbal, and interpersonal

High integrity, attention to detail, and follow-through on every task

A creative, resourceful, and solutions-oriented mindset - you love finding smarter, faster ways to get things done

A humble, fun, and collaborative spirit that thrives in a values-driven environment